Technology Project Manager

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🕒 vor 14 Tagen

🎸 Tennessee – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Green Mountain

Green Mountain

51 - 200 Mitarbeiter

Gegründet 1999

📦 Logistik

☁️ SaaS

🤝 B2B

Logistics • SaaS • B2B

Green Mountain ist ein Unternehmen für Ausgabenmanagement und Logistikoptimierung im Paketbereich. Es kombiniert spezialisierte Software (Audit- und Neubewertungssysteme, Intelligent Visibility angetrieben von Oreamnos AI) mit Beratungsdiensten, Carrier- und Datenmanagement sowie Prozessautomatisierung, um großen, komplexen Versendern zu helfen, die Paketkosten zu senken, die Genauigkeit zu verbessern und ihre Paketnetzwerke zu optimieren. Das Unternehmen betont eine fortlaufende strategische Partnerschaft und Branchenexpertise und verweist auf Kundenergebnisse wie 541 Millionen US-Dollar Kundeneinsparungen, 1,6 Milliarden verarbeitete Sendungen und einen durchschnittlichen ROI von 1577 % für die Kunden. Green Mountain positioniert sich als B2B-Partner für Händler und Unternehmen, die den Versand in einen Wettbewerbsvorteil verwandeln möchten.

Beschreibung

• Support enterprise technology platform initiatives, projects, and programs from requirements and scoping through deployment, adoption, and post-launch stabilization • Build and maintain project plans, schedules, milestones, dependencies, and resource plans • Keep stakeholders current on status, risks, and decisions • Run cross-functional calls with Product, Software Engineering, Operations, Customer Success, and Sales • Document decisions, owners, and due dates • Manage external implementation partners, consultants, and software vendors • Support customer product onboarding, platform migrations, and customer data migration efforts • Coordinate testing, UAT, deployment readiness, and stakeholder sign-off • Support product launches, beta programs, pilot deployments, and feature rollouts • Coordinate training, communications, and adoption activities • Identify, track, and mitigate project risks and escalate critical issues with recommended options • Coordinate with customers during implementations and rollouts and drive resolution of customer-impacting issues • Monitor adoption metrics and post-launch performance • Bring customer feedback to Product to shape future enhancements • Maintain implementation playbooks, deployment procedures, lessons learned, and project documentation in Confluence, Jira, and Miro • Improve rollout methods, automation, and processes to reduce implementation risk and onboarding friction • Report to the Director of Enterprise Program Management as an individual contributor

🎯 Anforderungen

• 5+ years of project management experience leading technology or business transformation initiatives • A bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Supply Chain, or a related field • Experience leading at least one enterprise software implementation from requirements through post-launch stabilization • Experience managing projects involving 3+ cross-functional teams and at least one external vendor or implementation partner • Experience leading at least one data migration or system integration project • Hands-on experience planning and executing UAT, end-user training, change management, and adoption tracking • Working knowledge of Agile, hybrid, and traditional (waterfall) delivery methods • Working knowledge of SaaS platforms, enterprise applications, and cloud-based technologies • Hands-on use of Jira and Confluence on active projects • Ability to lead without authority and gain alignment across executives, customers, and vendors • Strong written and verbal communication • Critical thinking and root-cause analysis • Ability to manage multiple concurrent projects with limited supervision • 2+ years in shipping logistics, parcel, supply chain, or parcel optimization consulting • PMP, PMI-ACP, Certified Scrum Master, or comparable certification • Experience recovering a challenged project and bringing it back on plan • Experience supporting a product launch, beta program, or phased customer rollout • Customer-facing implementation experience with a SaaS provider or consulting firm • Working experience with Miro or a similar collaboration tool

🏖️ Vorteile

• Medical coverage with two options • Dental benefits • Vision benefits • HSA-qualified high-deductible health plan with generous company contribution • Optional health care and dependent care flexible spending accounts • Company-paid basic life insurance • Short- and long-term disability coverage available from day one • Voluntary supplemental insurance plans • Fully remote work options in certain US states • Paid holidays • PTO • Summer Hours with no waiting period • 401(k) plan with an automatic company contribution

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