Enrollment Manager

🕒 vor 8 Tagen

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $70.000 - $85.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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GT Independence

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

👥 HR Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

GT Independence ist ein Unternehmen, das Menschen dabei unterstützt, ihre langfristige Pflege selbst zu steuern, indem es ihnen ermöglicht, Betreuer für die häusliche oder gemeinschaftsbasierte Pflege einzustellen und sich um die administrativen Aufgaben wie Lohnabrechnung, Steuern und Papierkram kümmert. Sie bieten eine mobile App für Betreuer an, um Arbeitszeiten zu verfolgen, Stundenzettel einzureichen und Genehmigungen einzuholen, und leiten die Teilnehmer durch staatsspezifische Medicaid-/Medicare-Selbststeuerungsoptionen, sodass Menschen in ihren Häusern bleiben und Unabhängigkeit bewahren können.

Beschreibung

• Leads the enrollment team within a state or region to ensure the highest quality service is provided with the enrollment process to those self-directing their services and the referring entities. • Generates leads and referrals for new individuals and their employees. • Cultivates relationships with case managers, support brokers, independent facilitators, and other referring individuals and agencies to develop a base of referrals. • Driving enrollments to achieve company growth goals within existing contracts through conducting presentations and meetings with case managers, external stakeholders, and participants. • Provides constant and accurate communication to referrers and those being enrolled on the status of the enrollments and where everyone is in the process. • Supporting the Directors of Business Development in new opportunities within the market. • Troubleshoots issues and fields questions from their staff and all external customers to ensure the enrollment process is smooth and adaptive. • Ensures that the Enrollment team is training new participants and their employees on using the GT Caregiver App and other GT Tools, roles and responsibilities, and program specific items. • Provides daily direction and communication to employees so that enrollment and processing related calls are answered in a timely, efficient, and knowledgeable manner. • Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. • Manages employees, ensuring work is handled efficiently and effectively. • Provides performance feedback and coaching on a regular basis to each direct report. • Ensures employees have appropriate training and other resources to perform their jobs. • Creates and maintains a high-quality work environment. • Assists the Director with the development, analyses, and implementation of staffing, training, scheduling, and reward/recognition programs. • Manages special or ongoing projects that are important to area/process improvement. • Uses appropriate judgment in upward communication regarding department or employee concerns. • Assists with documentation and training of DocuSign program and GT Enroll. • Assists in developing and preparing operational plans and reports on project status

🎯 Anforderungen

• Bachelor's degree preferred • High School Diploma or GED required • At least 3 years of related experience • Excellent written and oral communication skills • Extensive experience in working on complex projects with critical thinking and problem solving • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing • Demonstrate the ability to balance work pressure with time management skills • Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities • Experience in working, initiating, and maintaining a highly effective team • Competent in the use of Microsoft programs and the Internet • Competent use of Excel

🏖️ Vorteile

• Flexible paid time off • Competitive wages & benefits • Meaningful opportunities for professional growth