Invoicing Manager

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Harbor IT

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1995

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

💰 €37.000.000 Series C im 2005-04

Consulting • Healthcare • Logistics

Harbor IT ist ein Managed Services Provider mit einem klaren Fokus auf Cyber-Sicherheit, der integrierte IT-, Cyber-Sicherheits- und Cloud-Services für Organisationen in komplexen, missionskritischen und regulierten Umgebungen bereitstellt. Sie bieten verwaltete Cyber-Sicherheitsdienste (einschließlich MDR), Schulungen zur Sicherheitsbewusstsein, Cyber-Governance und Risiko-Due-Diligence, verwalteten IT-Helpdesk, Server- und Netzwerkmanagement sowie verwaltete Cloud- und Infrastrukturdienste an. Harbor IT konzentriert sich auf Kunden wie Private-Equity-finanzierte Unternehmen, Gesundheitswesen & Life Sciences, kritische Infrastrukturen und regulierte professionelle Dienstleistungen, wobei der Schwerpunkt auf Sicherheit, Verfügbarkeit und Unternehmenswert liegt.

Beschreibung

• Oversee the full billing cycle for recurring, project-based, and hardware-as-a-service revenue streams. • Ensure invoices are accurate, compliant with contract terms, and issued within defined SLAs. • Partner with Sales Ops and Service Delivery to validate billable milestones, contract renewals, and change orders. • Maintain master data integrity for billing schedules, rates, and customer information. • Review and approve complex or high-value invoices. • Establish, document, and continuously improve standard operating procedures for invoicing. • Ensure consistency across billing systems (e.g., NetSuite, ConnectWise, VersaPay, etc.). • Collaborate with the Controller and Finance team to ensure alignment with GAAP revenue recognition policies (ASC 606). • Support external and internal audits by providing invoice documentation and reconciliations. • Manage month-end billing cutoffs to align with financial close timelines. • Drive automation and efficiency in the invoicing process through better use of ERP and billing tools. • Identify and implement improvements in billing workflow, approvals, and recurring revenue setup. • Collaborate with IT and Finance Systems teams to improve data flow between PSA, CRM, and ERP platforms. • Support system upgrades, testing, and implementation of new billing functionalities. • Partner with Sales Operations to ensure contracts and orders are set up correctly at inception. • Work with Service Delivery and Project Management to track completion milestones and billing triggers. • Collaborate with Accounts Receivable to support timely collections and resolve customer billing disputes. • Coordinate with Finance to align invoicing data with financial forecasts and reporting. • Lead and develop a team of billing specialists or coordinators. • Set clear expectations for accuracy, timeliness, and accountability. • Foster a customer-first culture while maintaining operational discipline. • Providing training and development to improve team capabilities and process understanding.

🎯 Anforderungen

• 5+ years of experience of Invoicing in an MSP environment. • Bachelor’s degree in accounting • Accounting Software proficiency- like NetSuite • MSP Software proficiency- like ConnectWise • Account Reconciliation of all Revenue and related accounts • Microsoft platform- Excel, Word, Teams etc. • Managerial experience- will manage team of 2

🏖️ Vorteile

• Competitive salary • Comprehensive health benefits • Unlimited paid time off • Opportunities for professional growth and development • Collaborative and supportive team environment