Utilities Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 11%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Havenpark Communities

Havenpark Communities

201 - 500 Mitarbeiter

🏗️ Bauwesen

📦 Logistik

🏠 Immobilien

Construction • Logistics • Real Estate

Havenpark Communities ist ein Unternehmen, das qualitativ hochwertige und erschwingliche Fertighäuser in fürsorglichen Gemeinschaften in den gesamten Vereinigten Staaten anbietet. Ihr Ziel ist es, angenehme Wohnerlebnisse für ihre Bewohner zu schaffen, indem sie ihnen einen Ort bieten, den sie wirklich ihr Zuhause nennen können. Das Unternehmen bietet zudem Vorteile wie akademische Stipendien und ein Springboard to Success-Programm und zeigt so sein Engagement für das Wohl und den Erfolg seiner Bewohner.

Beschreibung

• Own recapture performance end to end: minimum 90% on water, sewer, and stormwater, and 100% on trash, where costs are billable to residents • Lead a team of analysts, set priorities, and hold them accountable • Conduct rate analysis, billback launches, submetering, and vendor contract work • Work with accounting, legal, community managers, outside vendors, and residents • Assign every community a named owner for recapture performance • Run monthly performance reviews against 90%/100% targets and track misses to owners and dates • Review analyst work, rate analyses, and billback recommendations before leadership review • Coach analysts on rate analysis and state compliance • Investigate recapture misses and document root causes • Maintain the billback opportunity pipeline from rate analysis through first bill • Flag over-recapture and under-recapture and prepare executive rollups for P&L calls • Manage rate table changes and new billback launches in the billing platform • Review high- and low-read exceptions • Audit provider invoices against resident billing • Oversee submetering installation pipelines across properties and vendors • Maintain the master submetering contracts tracker • Negotiate and manage waste hauler, cable, and internet agreements • Route agreements through legal and track renewals • Maintain the rate notice compliance tracker across operating states • Ensure compliance with notice timelines and content • Build annual utility budgets from trailing actuals, provider rate schedules, and contract terms • Support the broader budget cycle with utility trend analysis

🎯 Anforderungen

• 4+ years in utility management, property operations, or revenue or financial analysis • Real people management experience, including setting expectations, reviewing work, and addressing performance issues • Advanced Excel skills and comfort working with large GL exports • Working knowledge of multi-state utility pass-through regulation, or ability to build it quickly • Strong vendor negotiation skills • Clear written communication skills for resident notices, regulator responses, and executive summaries • Experience with utility billing platforms such as ManageAmerica or Conservice (nice to have) • Experience running multiple recurring cycles such as reporting, notices, and renewals without errors (nice to have)

🏖️ Vorteile

• Competitive salary • Comprehensive health benefits • Generous PTO • Paid holidays • 401(k) with a 6% company match • Infinite opportunities to learn, develop, and sharpen skills

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