Account Manager

🕒 vor 3 Tagen

🏄 California – Remote

🏄 California – Remote

💵 $80.000 - $150.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

Jetzt Bewerben

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Mongoose

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2009

📚 Bildung

🤖 Künstliche Intelligenz

☁️ SaaS

Education • Artificial Intelligence • SaaS

Mongoose ist eine Conversational Intelligence Platform, die speziell für den Hochschulbereich entwickelt wurde, um Institutionen zu ermöglichen, Einschreibung, Studentenerfolg und Alumni-Engagement durch einfühlsame und KI-gesteuerte Kommunikation zu verbessern. Es bietet Werkzeuge für Echtzeit-Zwei-Wege-Kommunikation via Text, Chat und WhatsApp und transformiert somit die Interaktion von Hochschulen und Universitäten mit Studierenden und Alumni. Durch datengesteuerte Einblicke hilft Mongoose Institutionen, Engagement, Bindung und Fundraising-Ergebnisse zu verbessern und gleichzeitig Compliance aufrechtzuerhalten und eine sichere Kommunikation zu gewährleisten.

Beschreibung

• Consistently meet or exceed assigned renewal and expansion quotas to drive revenue growth. • Develop informed, strategic retention and growth plans in partnership with your Customer Success Manager. • Lead renewals with confidence so clients feel valued, supported, and excited to sign on for another year (or more). • Build pipeline through focused weekly outbound activities, own upsell and cross-sell opportunities by showing clients how Mongoose can solve even more of their challenges. • Build rock-solid relationships through strategic outreach and Mongoose Quarterly Reviews (MQRs). • Collaborate with Marketing and Leadership to identify risks and develop creative solutions to challenges or closing opportunities. • Represent Mongoose at industry events, conferences, and trade shows.

🎯 Anforderungen

• Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment with a consistent track record of exceeding targets. • You’ve demonstrated the ability to build healthy pipelines, convert with strong win rates, and successfully drive renewals while growing accounts through upsells and cross-sells. • You know how to sell without feeling “salesy,” positioning solutions in ways that feel natural, helpful, and downright irresistible. • You’re a natural at connecting with people and building trust, making clients feel understood and supported. • Your exceptional communication skills ensure even complex ideas are easy to understand and act on. • You don’t wait for problems to knock—you see them coming and have solutions ready before anyone else notices. • As a strong, strategic thinker, you’re always looking for ways to improve processes and drive better outcomes. • You use data as a secret weapon—leveraging insights to uncover opportunities, address challenges, and shape your approach. • You excel at translating data into actionable insights that empower clients to make informed business decisions, and you bring experience with CRM systems (bonus points for HubSpot expertise!). • You thrive in a team-oriented environment, aligning with Marketing, Product, and Client Success to deliver exceptional results.

🏖️ Vorteile

• Comprehensive medical, dental, and vision coverage • 401K with company match: 100% of the 1st 3% and 50% of the next 2% • Flexible PTO • Fully remote • Competitive Leave Policies • 13 paid holidays, plus a week off between Christmas and New Year’s Eve