Client Executive

Stelle nicht auf LinkedIn

🕒 vor 3 Monaten

🇺🇸 Vereinigte Staaten – Remote

💵 $123.424 - $224.112 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

🧑‍💼 Vertriebsmitarbeiter

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Hinge Health

Hinge Health

1001 - 5000 Mitarbeiter

Gegründet 2014

🏥 Gesundheitswesen

💼 Beratung

🧘 Wellness

💰 €400.000.000 Series E - Hinge Health im 2021-10

Healthcare • Consulting • Wellness

Hinge Health ist ein Digital-Health-Unternehmen, das virtuelle muskuloskelettale (MSK) Versorgung bietet, darunter geführte Physiotherapie, Beckenbodentherapie und ein engagiertes Betreuungsteam (Physiotherapeuten, Gesundheitscoaches, Orthopädiespezialisten), unterstützt durch KI-gestützte Werkzeuge und 3D-Bewegungserfassung. Es bietet ein app-basiertes Betreuungserlebnis und ein von der FDA zugelassenes Wearable (Enso) zur medikamentenfreien Schmerztherapie und bedient sowohl Einzelpatienten als auch Unternehmenskunden wie Arbeitgebern und Gesundheitsplänen mit wertorientierten Verträgen und ROI-fokussierten Programmen.

Beschreibung

• Drive exceptional client retention through proactive relationship management, strategic account planning, and early risk identification across your assigned portfolio of strategic enterprise accounts. • Build and maintain meaningful relationships per client across different organizational levels. • Identify decision-makers, map influence networks, and establish trust with C-suite executives through strategic value conversations that demonstrate measurable business impact. • Research solutions, analyze options, and present recommendations with data-driven rationale. • Understand how each client interaction connects to business outcomes (retention, expansion, competitive positioning) and articulate the specific value you're creating through relationship investments.

🎯 Anforderungen

• 10+ years in enterprise account management with demonstrated success managing strategic client relationships. Healthcare, benefits, or SaaS experience strongly preferred. • Proven track record of managing strategic enterprise accounts simultaneously while maintaining exceptional retention rates (95%+) in high-growth or competitive environments. • Complex stakeholder management expertise across multiple organizational levels, including C-suite executives, procurement teams, and operational stakeholders. • Strategic relationship building with ability to establish trust quickly, maintain engagement during extended renewal cycles (12+ months), and recover from at-risk accounts. Must provide specific examples of turning around challenging client situations. • Experience achieving 100%+ net revenue retention, including managing contract negotiations, performance guarantee discussions, and pricing conversations with procurement and C-suite stakeholders.

🏖️ Vorteile

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development

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