District Asset Protection Manager

🕒 vor 10 Tagen

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

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The Home Depot

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1978

🛒 Einzelhandel

👥 B2C

💰 Debt Financing im 2007-07

Retail • B2C

The Home Depot ist ein führender Baumarkt-Einzelhändler, der eine breite Palette von Baumaterialien, Heimwerkerprodukten, Rasen- und Gartenprodukten sowie damit verbundenen Dienstleistungen anbietet. Das Unternehmen betreibt sowohl physische Geschäfte als auch eine Online-Plattform und bietet umfassende Lösungen für Heimwerker-Enthusiasten, professionelle Auftragnehmer und Hausbesitzer an. The Home Depot setzt sich für Vielfalt, Gleichberechtigung und Inklusion ein und bietet Beschäftigungsmöglichkeiten und Vorteile für eine vielfältige Belegschaft. Darüber hinaus legt das Unternehmen großen Wert auf Kundenservice und Mitarbeiterengagement, um seine Position als vertrauenswürdiger Marktführer in der Heimwerkerbranche zu behaupten.

Beschreibung

• Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. • Ensure stores are driving a safety culture by promoting safety initiatives. • Ensure post orders are followed and understood by 3rd Party Guards. • In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. • Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. • Walk and ensure safety of parking lots along with in safety strategies and processes. • Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). • Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. • Build partnerships with local law enforcement in order to strengthen THD's brand. • Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. • Review and analyze shrink performance within the district and by store location. • Monitor shrink indicators and drive execution of initiatives. • Make hiring decisions and take disciplinary action including termination (leveraging HR resources). • Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. • Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. • Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process.

🎯 Anforderungen

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software (e.g., Microsoft PowerPoint) • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • Licensure/certification to comply and requirement that varies by location • Minimum of 3+ years multi-unit retail AP experience • Lead a team with a focus of external/internal theft • Conducting internal investigations to include interviews • Organized Retail Crime elements and law enforcement partnerships • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)

🏖️ Vorteile

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events