Network Growth Specialist

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $50.000 - $65.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

📈 Growth-Marketing-Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of HONK Technologies

HONK Technologies

51 - 200 Mitarbeiter

Gegründet 2014

🚗 Transport

☁️ SaaS

🤖 Künstliche Intelligenz

Transport • SaaS • Artificial Intelligence

HONK Technologies ist ein Unternehmen, das sich auf Pannenhilfe und verwandte Dienstleistungen spezialisiert hat. Es bietet eine umfassende, KI-gestützte Plattform, die anpassbare Lösungen für verschiedene Branchen bietet, darunter Versicherung, Automobil und Logistikmanagement. HONK ist bekannt für seine branchenführenden Kundenbewertungen und effizientes, Echtzeit-Management von Fahrzeuglogistik. Sie bieten fortschrittliche digitale Lösungen speziell für Motorräder, Elektrofahrzeuge und Wohnmobile sowie Unfallmanagement und Katastrophenmanagement-Dienste. Ihre Plattform ist darauf ausgelegt, das Kundenerlebnis und die betriebliche Effizienz durch die Integration fortschrittlicher Datenanalysen zu verbessern.

Beschreibung

• Champion HONK's platform-quality story to current and prospective partners • Create high-quality, compliant, and robust service networks in targeted geographic zones • Own and protect our joint responsibility of compliance and service standards for our service providers • Drive network quality by rigorously monitoring and managing provider performance against key metrics • Handle a high volume of partner communication across email, phone, and chat • Proactively manage provider churn by diagnosing root causes and leading informed conversations to maintain high retention • Build strong relationships with partners while maintaining clear performance expectations • Warmly hand-hold new partners through their onboarding as needed • Negotiate competitive rate schedules that win the business • Advocate internally for changes that improve outcomes for partners and customers • Travel occasionally to industry events and meet partners in person

🎯 Anforderungen

• Experience in a high-volume, partner-facing operations, or account management role • Strong communication skills with the ability to be clear, direct, and professional across channels • Comfortable working with data to monitor performance and guide decisions • Proven ability to manage competing priorities in a fast-paced environment • Confidence in handling difficult conversations and driving toward resolution • Strong judgment and a high sense of ownership • Must provide a secluded, uninterrupted workspace where information will remain confidential • Must have access to an Internet connection with a minimum speed of 5 Mbps download/2.5 Mbps upload

🏖️ Vorteile

• The pay for this position is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. • HONK is a total compensation company. Dependent on the position offered, bonuses and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Jetzt Bewerben

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