Sales Solution Engineer

🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $97.925 - $109.749 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Hyland

Hyland

1001 - 5000 Mitarbeiter

🤝 B2B

☁️ SaaS

🏢 Unternehmen

B2B • SaaS • Enterprise

Hyland ist ein Unternehmen, das seinen Kunden und Partnern eine kollaborative Community-Plattform bereitstellt und Zugang zu Ressourcen wie Produkten, Lösungen und Updates bietet. Die Plattform ermöglicht es Nutzern, Feedback zu geben, Fragen zu stellen und sich miteinander zu vernetzen – und fördert so operatives Wissen und organisationalen Mehrwert. Die Hyland Community hat das Ziel, das Nutzererlebnis zu verbessern, indem sie die Interaktion zwischen Expertinnen und Experten und Community-Mitgliedern erleichtert.

Beschreibung

• Act as the technical point of contact on standard customer engagements • Coordinate customer pre-sales meetings and determine technical requirements • Work with development teams in support of solution enhancements • Create and present demonstrations of proposed solutions to key customer stakeholders • Apply best-practice knowledge and solution strategy to support validation and buy-in • Coordinate meetings with global services to transition key information • Ensure seamless customer handoff and effective knowledge transfer • Compose internal documentation reflecting all activity related to the solution strategy • Provide technical responses for Requests for Proposals (RFPs) • Provide input on improving internal efficiencies • Stay aware of best practices and market trends • Participate in trade shows, conferences, and events • Collaborate with sales, services, and technical teams throughout the pre-sales process

🎯 Anforderungen

• Bachelor's degree in a related field such as Management Information Systems or Computer Science, or an equivalent combination of education and experience • Technical sales experience required • Knowledge of Enterprise Content Management (ECM) • Knowledge of general software implementation methodologies • Ability to create compelling, solutions-based demonstrations • Ability to develop and use engaging, informative, and compelling presentation methodologies • Ability to communicate with ease, clarity, and impact using a style appropriate to the subject and audience • Ability to manage projects to completion • Ability to thrive in a fast-paced, deadline-driven environment • Up to 10% travel required • Passion for technology, emerging trends, continuous learning, and AI • Commitment to growing expertise in enterprise software, pre-sales methodologies, and industry best practices • Collaboration skills and ability to establish rapport, gain trust, and achieve consensus • Experience identifying process improvements • Experience working with development teams in support of solution enhancements • Ability to translate customer feedback and technical requirements into actionable input for product and engineering teams • Experience participating in or supporting trade shows, conferences, or industry events

🏖️ Vorteile

• 70/30 commission split on top of base pay • Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace • Employee initiatives and community giving campaigns

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