AI Content Operations Manager

🕒 vor 2 Monaten

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 13%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Insider One

1001 - 5000 Mitarbeiter

Gegründet 2012

📣 Marketing

💼 Beratung

☁️ SaaS

💰 €500.000.000 Series E im 2024-12

Marketing • Consulting • SaaS

Insider One ist eine AI-native Kundenbindungs- und Personalisierungsplattform, die als SaaS bereitgestellt wird. Sie bietet eine einheitliche Customer Data Platform (CDP), Personalisierung, Journey Orchestration, Reporting/Analytics und Verhaltensanalysen und verbindet sich mit über 100 Integrationen, um Multichannel-Marketing über Web, E-Mail, mobile Apps, Site Search, SMS/RCS, WhatsApp, Push und konversationelles CX zu unterstützen. Die Plattform richtet sich an Marketing- und Kundenbindungsteams von Unternehmen und E-Commerce-Marken, um Engagement, Konversionen und den Lebenszeitwert zu verbessern.

Beschreibung

• Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution. • Review and edit all marketing content using your best judgement and taste, and subject matter expertise. • Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications. • Own the day-to-day operation of Insider One’s AI-powered content engine. • Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency. • Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams. • Repurpose and personalize core content across different channels, formats, audiences and regions. • Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective. • Establish practical governance and quality assurance processes for AI-generated content. • Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation. • Measure content and workflow performance, using insights to improve output and efficiency continuously. • Roll up your sleeves and execute, moving confidently between strategy, systems building, editing and execution.

🎯 Anforderungen

• 5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technology. • Demonstrable experience using generative AI tools in a professional marketing environment. • Experience building AI workflows, automations, agents or repeatable content production systems. • Excellent writing, editing and editorial judgement across multiple formats and audiences. • Strong understanding of campaign development and cross-channel content delivery. • Experience working with senior executives and translating complex ideas into clear, compelling communications. • Knowledge of SEO, GEO and modern content performance best practices. • Excellent project management skills and the ability to manage multiple priorities in a fast-paced global environment. • Strong stakeholder management skills and a collaborative approach to working across teams. • A systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of working. • Familiarity with APIs, automation tools, AI platforms or marketing technology is an advantage. • Comfortable balancing automation with human creativity, judgement and accountability.

🏖️ Vorteile

• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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