Fleet Maintenance Specialist

🕒 vor 23 Tagen

☕ Washington – Remote

infoinfo

💵 $65.000 - $85.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🚫👨‍🎓 Kein Abschluss erforderlich

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Inspiration Mobility Group

Inspiration Mobility Group

51 - 200 Mitarbeiter

Gegründet 2021

🚘 Automobilindustrie

📦 Logistik

💼 Beratung

Automotive • Logistics • Consulting

Die Inspiration Mobility Group ist ein Systemintegrator und Serviceanbieter, der Flotten bei der Elektrifizierung unterstützt. Dafür bietet das Unternehmen ganzheitliche Lösungen in den Bereichen Flottenmanagement, Ladeinfrastruktur, Energieintegration und Finanzierung. Als technologieunabhängiger Partner übernimmt Inspiration Mobility die Auswahl, Finanzierung, Integration und Bereitstellung von Fahrzeugen, Ladegeräten, Software und sauberer Energie. Ziel ist es, Kosten zu senken, die Zuverlässigkeit zu erhöhen und Emissionen gewerblicher Flotten zu reduzieren. Inspiration Mobility unterstützt Unternehmen und Flottenbetreiber mit Analysen, Services für die Implementierung und kontinuierlicher operativer Betreuung, um den Umstieg auf elektrische Mobilität zu beschleunigen.

Beschreibung

• Manage repair-related rental programs by verifying rental status, approving or denying rental requests, validating rental invoices, and troubleshooting vehicle availability issues • Review and monitor the third-party repair-order workflow • Manage escalations and exceptions, including system enhancements, vehicle service history review, labor time analysis, and labor/part pricing decisions • Audit completed repairs against authorizations, manufacturer recommendations, warranty coverage, and program guidelines • Reconcile invoices against approved estimates and resolve billing variances and unauthorized add-on charges • Communicate repair status, timelines, costs, approvals, delays, and cost changes to customers and Customer Success • Track vendor turnaround time, cost adherence, and service-level data; prepare vendor scorecards and escalation details • Maintain records of approvals, audits, and repair costs; track spend against budget • Produce recurring reporting on maintenance spend, vehicle downtime, and cost-saving opportunities • Help expand maintenance services by drafting process documentation, supporting vendor onboarding, testing workflows, and identifying operational issues before launch

🎯 Anforderungen

• 2+ years of experience in fleet services, automotive service management, warranty administration, claims, vendor management, or operations involving cost review and third-party accountability • Willingness to raise discrepancies and pursue resolution despite vendor pushback • Ability to read repair estimates and invoices and distinguish necessary work, upsell, and warranty- or service-contract-covered work • Fluency in Excel, including lookups, formulas, and analysis • Confidence navigating databases or operational tools • Improvement-minded approach in a growing service line with evolving processes • Strong customer-facing communication skills, including explaining repair decisions, timelines, and unexpected costs to non-technical audiences • Familiarity with fleet maintenance or telematics platforms • Familiarity with data analytics tools such as Sigma or Tableau • Familiarity with workflow/project management tools such as Jira or Confluence • Familiarity with cloud file systems such as SharePoint • Ability to quickly learn EV-specific maintenance, high-voltage service requirements, and differences between EV and internal-combustion-vehicle service • Alignment with the employer’s core values and ability to demonstrate them in professional interactions

🏖️ Vorteile

• Annual bonus eligible • Remote work option for the right candidate • Voluntary remote work on Mondays and Fridays for in-office employees • Autonomy to take ownership and turn ideas into action • Opportunity to shape company operations and help build the company • Equal opportunity employer committed to DEIB initiatives

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