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Territory Manager – Urgent Care

🕒 vor 8 Tagen

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Integrity Care Group, nicht über eine Jobbörse

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Logo of Integrity Care Group

Integrity Care Group

1001 - 5000 Mitarbeiter

Gegründet 2014

🏥 Gesundheitswesen

🤝 B2B

Healthcare • B2B

Integrity Care Group ist ein Gesundheitsdienstleister mit Standorten in mehreren US-Bundesstaaten. Das Unternehmen betreibt mehr als 80 Kliniken in Texas, Oklahoma und Kansas und versorgt monatlich über 100. 000 Patientinnen und Patienten. Zum Angebot gehören persönliche Akutversorgung und ambulante Klinikleistungen, virtuelle Arztbesuche, arbeitsmedizinische Versorgung für Arbeitgeber sowie postakute Versorgung in Pflege- und Betreuungseinrichtungen. Darüber hinaus bietet Integrity Care Group patientenorientierte Tools wie ein Patientenportal und die Möglichkeit zur Online-Rechnungszahlung. Das Unternehmen versorgt Patientinnen und Patienten, Arbeitgeber, Einrichtungen und Partner in mehreren Bundesstaaten und setzt dabei auf eine zugängliche, koordinierte Gesundheitsversorgung.

Beschreibung

• Directly support and lead approximately 6 to 10 clinics within an assigned territory • Partner with Clinic Leads, providers, and support teams to drive operational excellence, workforce effectiveness, patient experience, and financial performance • Provide leadership oversight across multiple locations and serve as the primary operational liaison between field operations and organizational leadership • Drive accountability for operational standards and performance expectations • Ensure consistent implementation of policies, workflows, and clinical service standards • Monitor operational performance metrics and develop action plans to address performance gaps • Maintain regular visibility within assigned clinics to evaluate performance, support teams, and reinforce expectations • Improve patient flow, staffing efficiency, and operational readiness with Clinic Leads • Create alignment across multiple clinics and maintain consistent patient and employee experiences • Build relationships with Clinic Leads, providers, and support departments • Share best practices and identify opportunities for operational consistency • Facilitate communication and collaboration across locations and departments • Ensure organizational initiatives are implemented consistently across all sites • Coach Clinic Leads and high-potential employees • Support succession planning and employee growth and development • Provide feedback and create development plans for leadership talent • Partner with Human Resources and Learning & Development to strengthen workforce capability • Ensure effective onboarding and leadership development for new leaders • Analyze workflows, operational data, and performance trends to identify improvement opportunities • Implement process improvement initiatives to increase productivity and operational effectiveness • Standardize best practices across clinics • Utilize data and root-cause analysis to solve operational challenges • Lead teams through organizational growth and change initiatives • Communicate organizational changes and create engagement around new initiatives • Monitor implementation progress and ensure desired outcomes • Review territory performance metrics, including patient experience, productivity, labor management, quality outcomes, and financial performance • Develop and execute action plans to achieve business goals • Maintain accountability for territory-level KPI achievement • Use data to drive decision-making and improve organizational performance • Promote employee engagement and foster a positive work environment • Build trust, accountability, and collaboration across the territory

🎯 Anforderungen

• Bachelor's degree in Healthcare Administration, Business Administration, Management, or related field preferred • Minimum 5 years of progressive leadership experience in healthcare operations • Minimum 3 years of multi-site leadership experience preferred • Demonstrated success leading teams, achieving business results, and developing leaders • Strong knowledge of operational metrics, financial performance management, and workforce planning • Experience leading organizational change initiatives

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