Principal Client Solutions Architect

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🕒 vor 21 Tagen

🗽 New York – Remote

🗽 New York – Remote

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Introhive

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201 - 500 Mitarbeiter

🔌 API

🤖 Künstliche Intelligenz

🤝 B2B

API • Artificial Intelligence • B2B

Introhive ist ein Softwareunternehmen, das sich auf KI-gesteuerte Kundenintelligenzlösungen für große, vertriebsorientierte B2B-Unternehmen spezialisiert hat. Die Plattform des Unternehmens automatisiert die Erfassung und Anreicherung von Kundendaten und erschließt Einsichten in Netzwerke von Beziehungen und Aktivitäten, um Wachstum und Zusammenarbeit zu fördern. Introhive setzt sich dafür ein, Transparenz zu erhöhen, Beziehungen zu operationalisieren und die Produktivität zu steigern, indem manuelle Dateneingaben in CRM-Systemen reduziert werden. So werden Unternehmen befähigt, eine stärker vernetzte und kundenorientierte Organisation zu erreichen. Introhive wird von Branchenführern hoch gelobt und von Analysten wie Gartner und Forrester für seine Fähigkeiten in der Kundenintelligenz anerkannt.

Beschreibung

• Lead Strategic Technical Discovery and Workshops • Conduct deep technical and business discovery with enterprise clients • Map systems, integrations, and dependencies to clarify the environment • Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus • Architect Scalable, Client-Centred Solutions • Translate complex business goals into actionable solution designs • Define early‑value use cases, integrations, and reporting workflows • Ensure proposed architectures are commercially viable and technically sound • Translate Discovery into Execution Clarity • Produce precise, builder‑ready technical specifications • Partner with Professional Services to maintain alignment throughout delivery • Turn ambiguity into structured technical and business clarity • Establish Technical Credibility • Lead discussions on enterprise data privacy, InfoSec, and systems integration • Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures • Build trust across executive and technical stakeholders • Connect Capabilities to Business Outcomes and Value • Convert complex product capabilities into clear value‑based narratives • Identify and communicate high‑value, quick‑win use cases for early results • Support “land and expand” strategies that drive measurable impact • Support Strategic Sales, Renewal and Expansion • Provide technical leadership on high‑value deals, renewals, and expansions • Collaborate cross‑functionally with Sales, Customer Success, and Services • Reconnect solution design to business outcomes for at‑risk or strategic clients • Elevate Consulting Standards • Model world‑class solutioning and discovery practices • Mentor peers and develop reusable frameworks for consistency and impact • Share learnings to strengthen the technical credibility across the GTM team • Feed Field Insights Back into Product and GTM Strategy • Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams • Turn on-the-ground intelligence into practical recommendations for product and go-to-market strategy.

🎯 Anforderungen

• 10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments • Extensive expertise in data, CRM, API integration, and enterprise architecture • Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders • Advanced solution design skills grounded in real‑world feasibility and measurable impact • Ability to turn business objectives into actionable technical requirements • Deep familiarity with security, privacy, and compliance frameworks • Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence • Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams • Ability to simplify complexity for business leaders while increasing clarity for technical teams • A passion for team leadership and mentorship, raising the technical and consultative standard • Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems • Exposure to relationship intelligence, analytics, or data enrichment technologies • Experience in professional services, legal, or financial sectors • Understanding of AI‑driven or data‑automation platforms.

🏖️ Vorteile

• Remote work options