Senior Lead – Insurance Compliance & Regulatory

🔥 vor 18 Stunden

🌐 Vereinigte Staaten, Kanada – Remote

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🌵 Arizona, California, +13 weitere Bundesländer – Remote

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💵 $70.000 - $100.000 / Jahr

⏰ Vollzeit

🟠 Senior

🚔 Compliance

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 3%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Jerry

Jerry

201 - 500 Mitarbeiter

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

Jerry ist ein persönlicher Auto-Assistent, der den Autobesitz vereinfacht, indem er eine Plattform zur Verwaltung von Autoversicherung, Reparaturschätzungen und Fahrverbesserungen bietet. Durch seine Services wie PriceProtect, GarageGuard und DriveShield hilft Jerry Nutzern, Autoversicherungsangebote von über 55 Versicherern zu vergleichen, Wartungserinnerungen zu erhalten und ihre Fahrgewohnheiten zu überwachen, um Belohnungen zu verdienen. Vertraut von über 5 Millionen Fahrern, strebt Jerry danach, das Erlebnis des Autobesitzes einfacher und erschwinglicher zu machen, während die Sicherheit der Nutzerdaten gewährleistet bleibt.

Beschreibung

• Lead end-to-end investigation and de-escalation operations for critical customer complaints • Act as the final escalation point for complex issues • Manage carrier audits and state regulatory complaint workflows • Author, review, and finalize correspondence to state departments of insurance, carrier partners, and consumers • Partner with Legal, Product, and Engineering to turn audit findings and complaint trends into product changes, automated checks, and process fixes • Own the complaint log and related compliance workflows • Maintain accurate, audit-ready records for market conduct examinations and state data calls • Meet statutory deadlines and internal SLAs • Serve as primary operational liaison for carrier partners during claims investigations, regulatory inquiries, and information audits • Provide operational guidance, quality oversight, and subject-matter expertise to customer service, compliance, and claims support teams • Maintain documentation of complaint trends, regulatory correspondence, and resolution timelines • Inform leadership about emerging compliance risk areas

🎯 Anforderungen

• Active Property & Casualty (P&C) license required, or willingness to obtain it quickly • 5+ years of insurance experience • 3+ years in state insurance and regulatory compliance • 2+ years in a team lead, managerial, or supervisory role preferred • Proven experience directly managing state regulatory inquiries (DOI complaints) and carrier audit relationships • Working knowledge of NAIC model regulations, state insurance codes, and market conduct examination standards • Ability to translate regulatory requirements into operational policy and team-level practice • Exceptional executive-level written and verbal communication skills with attention to legal and compliance detail • Strong analytical mindset and experience using data to drive cross-functional product and operational improvements • Bachelor’s degree preferred, or equivalent practical leadership experience • Eligible to reside in one of the listed hiring locations in the United States or Ontario, Canada • Legally authorized to work in the U.S. or Canada

🏖️ Vorteile

• 100% remote work from home • All equipment provided • Comprehensive medical, dental, and vision insurance • 401(k) matching • Paid time off • Paid parental leave • Wellness benefits • Equity opportunities/stock options • Strategic leadership and impact working directly with Legal, Product, and Ops leadership

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