Technical Learning Manager

Stelle nicht auf LinkedIn

🕒 vor 16 Tagen

🌵 Arizona, Massachusetts, +3 weitere Bundesländer – Remote

infoinfo

💵 $120.000 - $145.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Johnson Controls

Johnson Controls

10.000+ Mitarbeiter

Gegründet 1885

🏗️ Bauwesen

🏥 Gesundheitswesen

📦 Logistik

Construction • Healthcare • Logistics

Johnson Controls ist ein weltweit führender Anbieter intelligenter Gebäudetechnologien, Software und Dienstleistungen. Mit über 100. 000 Mitarbeitern in 150 Ländern bietet das Unternehmen das weltweit größte Portfolio an HLK-Geräten, Gebäudeautomatisierung und Steuerungssystemen. Ihre innovativen Lösungen umfassen industrielle Kühlung, Brandmeldung und Sicherheitssysteme, die Effizienz und Nachhaltigkeit verbessern. Johnson Controls verpflichtet sich, Kunden bei der Erreichung ihrer Nachhaltigkeitsziele mit Technologien wie OpenBlue zu unterstützen, die eine Echtzeit-Datentransparenz und Managementsysteme zur Optimierung der Gebäudeleistung bieten. Ihre Dienstleistungen reichen von digitalen Lösungen für das Energiemanagement bis hin zu fortschrittlichen Sicherheits- und Brandschutzsystemen.

Beschreibung

• Lead the strategy, development, delivery, and continuous improvement of the HVAC Equipment Training portfolio for Johnson Controls customers and channel partners • Lead and develop a team of technical learning professionals • Establish priorities and plans aligned with product roadmaps, business needs, customer requirements, and partner capability needs • Manage, coach, and develop team members, setting expectations and fostering accountability and continuous improvement • Own operational and financial performance using revenue, utilization, capacity, customer experience, learning outcomes, and other metrics • Partner with business, product, and channel stakeholders to translate requirements into effective learning solutions • Ensure high-quality instructor-led, virtual, online, hands-on, and blended learning experiences • Align instructor capacity, training schedules, equipment, labs, and resources with business priorities and customer demand • Maintain alignment between training programs, product changes, and customer and partner needs • Use learner feedback, assessments, operational data, and business outcomes to evaluate effectiveness and drive improvement • Simplify, standardize, and scale training processes, programs, and resources • Communicate portfolio performance, priorities, risks, and resource needs to stakeholders and leadership

🎯 Anforderungen

• Bachelor’s degree in Learning & Development, Education, Business, Organizational Development, Engineering, Technology, or a related field, or equivalent relevant experience • 5+ years of experience in Learning & Development, technical training, customer education, enablement, program management, or a related field • Demonstrated experience leading, coaching, and developing others • Experience managing multiple programs, projects, services, or a portfolio with competing priorities and stakeholders • Strong business acumen with demonstrated ability to use data to identify opportunities, establish priorities, and make informed decisions • Strong communication, collaboration, and stakeholder-management skills, with demonstrated ability to quickly learn complex products, technologies, processes, or business environments • Formal people-management experience • Experience managing a learning portfolio, training operation, customer education function, or comparable service organization • Knowledge of adult learning principles, curriculum development, instructional methods, and learning evaluation • Experience supporting external customers, channel partners, distributors, or other non-employee learner populations • Experience in HVAC, building technologies, industrial equipment, manufacturing, engineering, or another technical environment

🏖️ Vorteile

• Competitive salary and bonus plan • Paid vacation/holidays/sick time - 15 days of vacation first year • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one • Encouraging and collaborative team environment • Dedication to safety through our Zero Harm policy • JCI Employee discount programs (The Loop by Perk Spot) • Competitive Bonus plan • Competitive benefits package

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