Senior Product Manager, AI Care Experience

🕒 vor 21 Tagen

🦌 Connecticut, Maine, +10 weitere Bundesländer – Remote

🦌 Connecticut – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $180.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

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9amHealth

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11 - 50 Mitarbeiter

💰 €16.000.000 Series A im 2022-04

9amHealth bietet eine umfassende Betreuung im Bereich der kardiometabolischen Gesundheit - ein neuartiger, ganzheitlicher Ansatz zur Prävention und Behandlung von Diabetes, Fettleibigkeit, hohem Cholesterin und Bluthochdruck. Wir arbeiten mit Unternehmen zusammen, die ihren Mitgliedern effektive Gesundheitsleistungen bieten möchten, während die Gesamtkosten im Gesundheitswesen gesenkt werden. 9amHealth wurde 2021 von dem Team hinter mySugr gegründet und wird von 7Wire Ventures, Human Capital, Founders Fund und Define Ventures unterstützt. Weitere Informationen unter www.join9am.com.

Beschreibung

• Drive the evolution of the member journey into a seamless, AI first care experience • Identify where AI can reduce friction, improve clarity, and drive behavior change • Balance automation with human care to ensure strong clinical outcomes and member trust • Partner closely with clinical teams to understand care pathways, decision logic, and real world workflows • Translate these into product experiences, AI behavior, and system logic • Help define how care is delivered through software, not just supported by it • Ship experiences powered by conversational interfaces and agents, personalized recommendations and nudges, intelligent workflows and automation • Determine when AI should act vs when to escalate to clinicians • Design for clinical safety, appropriateness, and trust in all member interactions • Own metrics across engagement, retention, and clinical adherence • Use experimentation and data to improve both UX and AI system behavior • Own roadmap and prioritization for the AI Care Experience • Lead cross-functional execution across product, design, engineering, and clinical teams • Balance rapid iteration with long-term product quality, safety, and scalability

🎯 Anforderungen

• 5+ years of Product Management experience in consumer or SaaS products • Direct experience in healthcare or care delivery environments (required) • Examples: digital health, care delivery organizations, clinical workflows, patient-facing health products • Strong track record owning end to end user or patient experiences • Experience working on or alongside AI powered products • Proven ability to work closely with clinicians and translate care pathways and decision logic into product systems • Strong product instincts around UX, behavior change, and engagement in high stakes environments • Comfort operating in fast moving, ambiguous environments

🏖️ Vorteile

• health, dental, and vision insurance • flexible PTO and work from home options • professional development budget • support continuing education • opportunity to make a meaningful impact on chronic disease management and patient outcomes