Revenue Cycle & Claims Operations Manager

🕒 vor 10 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $115.000 - $140.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

⚙️ Operations

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Jukebox Health

Jukebox Health

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

Jukebox Health ist ein Unternehmen, das sich darauf konzentriert, die Sicherheit zu Hause zu verbessern und Einzelpersonen ein gesünderes und unabhängigeres Leben in den eigenen vier Wänden zu ermöglichen. Mit einem klinisch geführten Ansatz arbeitet Jukebox Health mit lizenzierten Ergotherapeuten zusammen, um Heimumgebungen zu bewerten und bietet personalisierte Sicherheitsberichte und -pläne an. Über ein Netzwerk geprüfter Installateure bietet das Unternehmen professionelle Hausanpassungen und Umweltdienstleistungen an. Jukebox Health kooperiert mit Medicare- und Medicaid-Plänen, um die einzigartigen Bedürfnisse jedes Mitglieds zu adressieren und die Herausforderungen bei der Sicherung und Zugänglichkeit von Wohnungen zu bewältigen. Ihre Dienstleistungen basieren auf einer Kombination aus klinischer Expertise und Technologie, um effektive, skalierbare Lösungen für die Haussicherheit bereitzustellen.

Beschreibung

• Own end-to-end claims and revenue-cycle operations, including claim readiness, submission, rejections, denials, appeals, payer follow-up, payment posting, reconciliation, aging, and collections reporting across Medicaid managed-care, commercial, and other payer programs • Build and optimize payer- and program-specific billing workflows, including claim configuration, test claims, provider and rendering setup, coding/modifier requirements, credentialing and linkage readiness, and scalable processes across internal systems, clearinghouses, and payer portals • Drive cross-functional execution and accountability by partnering with Operations, Partner Success, Clinical, Product, Data, and Finance to resolve missing data, improve handoffs, eliminate recurring workflow issues, and build a scalable RCM function capable of supporting more than $1M in monthly claims • Convert completed services and program requirements into accurate, timely claims • Own outcomes from claim readiness through cash collection • Work across Finance, Operations, Partner Success, clinical teams, and external payers to obtain missing information and resolve issues • Improve internal processes and systems supporting clean claims and predictable collections

🎯 Anforderungen

• 7+ years of experience in medical billing, claims operations, or revenue-cycle management • 3+ years of experience owning or leading a meaningful portion of a revenue-cycle function • Strong hands-on experience with claim submission, rejections, denials, appeals, payer follow-up, payment posting, and A/R management • Experience working with Medicaid managed-care plans and complex payer requirements • Demonstrated ability to configure and launch new payer or program billing workflows • Experience with billing and rendering-provider structures, NPIs, modifiers, diagnosis codes, procedure codes, authorizations, and timely-filing requirements • Ability to work effectively without a single fully integrated EHR or mature claims infrastructure • Strong analytical, organizational, and project-management skills • Ability to work cross-functionally and hold internal and external stakeholders accountable • Comfort operating both strategically and tactically in a fast-growing environment • Strong ownership mindset and focus on measurable collection outcomes • Preferred: Experience in occupational therapy, home health, behavioral health, HCBS, value-based care, or other nontraditional provider models • Preferred: Experience with provider credentialing, payer enrollment, CAQH, roster management, and provider linkage • Preferred: Experience bringing revenue-cycle operations in-house or transitioning between billing vendors • Preferred: Experience implementing or optimizing claims-management, practice-management, clearinghouse, or RCM technology • Preferred: Familiarity with Salesforce, Waystar, Availity, PaySpan, or similar systems • Preferred: Experience working in a healthcare startup or rapidly scaling organization • CPC, CPB, CRCR, or comparable certification is a plus but not required

🏖️ Vorteile

• Generous company-funding of our health, vision, and dental plans • HSA plan with company seeding • FSA plan • Short and Long-Term Disability • Life and Personal Accident Insurance • Hospital Insurance • 401k immediately upon hire • Generous candidate referral program • Yearly wellness stipend • Unlimited PTO + 10 paid holidays • $1000 stipend towards work from home costs • Frequent team off-sites and get-togethers around the country • Collaborative team environment • Monthly Townhalls • High trust environment • A laptop and company swag upon hire • Company equity

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