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Senior Strategic Account Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $100.000 - $115.000 / Jahr

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Kalibri Labs, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von Kalibri Labs. Geprüft vor 8 Stunden.

Logo of Kalibri Labs

Kalibri Labs

51 - 200 Mitarbeiter

Gegründet 2013

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

Kalibri Labs ist ein Technologieunternehmen, das sich darauf spezialisiert hat, die Hotelbranche zu transformieren, indem es Datenanalysen nutzt, um Leistung und Rentabilität zu steigern. Durch seine proprietären Lösungen bietet Kalibri Labs umsetzbare Einblicke, die Hotelbetreibern helfen, ihre kommerziellen Strategien zu optimieren, den Gewinnbeitrag zu steigern und den Wert ihrer Vermögenswerte zu erhöhen. Das Unternehmen adressiert Herausforderungen wie den Markt der Konkurrenz und den Fachkräftemangel, indem es seine Kunden mit den notwendigen Werkzeugen ausstattet, um sich an die sich entwickelnde digitale Landschaft des Gastgewerbes anzupassen.

Beschreibung

• Own renewal and expansion revenue for an assigned portfolio of high-value strategic customer accounts • Serve as strategic relationship owner and point of contact, building relationships from day-to-day users through executive-level stakeholders • Identify and drive expansion through new properties, management contracts, broader portfolio rollout, and cross-selling Kalibri products • Lead renewal strategy, negotiation, and contract execution • Monitor account health, usage, and portfolio changes to identify and mitigate churn risk • Run executive business reviews connecting Kalibri data to clients’ commercial and ownership goals • Maintain Salesforce pipeline, next steps, and accurate forecasting • Partner with Customer Support, Sales, Product, Data, and Enterprise teams • Bring customer insights into product direction and go-to-market strategy • Travel 10–20% for customer meetings, industry events, and periodic in-person team gatherings

🎯 Anforderungen

• 6+ years in strategic account management, key account management, or a client-facing revenue role carrying and hitting renewal and expansion targets • Hospitality industry experience (on property, above property, or hospitality-focused SaaS/data); hospitality is a must • Track record owning accounts in the six-figure ARR range, including leading the renewal and negotiating contract terms end to end • Experience building executive relationships and multi-threading complex, multi-stakeholder customer organizations • Demonstrated ability to build and run multi-year account plans that drive measurable expansion • Comfortable leading pricing, upsell, and contract conversations with senior buyers • Salesforce proficiency • Technical aptitude to learn data products, datasets, and analytics tools • Background in revenue management, commercial strategy, or asset management is nice to have • Experience selling a multi-product or Data-as-a-Service portfolio is nice to have • High-growth or startup environment experience is nice to have • Familiarity with Gong, LinkedIn Sales Navigator, or similar tools is nice to have • Must live in the United States • Must be authorized to work in the United States or not require work authorization/sponsorship

🏖️ Vorteile

• Fully remote work, with a thriving company culture • Robust medical, dental, and vision plans through Blue Cross Blue Shield, including a $0 cost plan for employees and subsidized coverage for dependents • 401k plan with employer match • Flexible Paid Time Off • $250 new hire allowance for home office setup • Commission offered

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