Relationship Manager

Stelle nicht auf LinkedIn

🕒 vor 7 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $80.000 - $100.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

👻 Geisterscore 0%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Keter Environmental Services

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2011

💼 Beratung

🏥 Gesundheitswesen

🏭 Fertigung

💰 Private Equity Round im 2021-11

Consulting • Healthcare • Manufacturing

Keter Environmental Services ist ein Anbieter von datengesteuerten Recycling- und Abfallmanagementlösungen, die Unternehmen dabei helfen, ihre Nachhaltigkeits- und ESG-Ziele zu erreichen. Sie bieten maßgeschneiderte, technologiegestützte Dienstleistungen an, die Abfallströme analysieren, um das Recycling zu optimieren und Kosten zu senken, während sie die Einhaltung von Vorschriften sicherstellen. Keter ist in verschiedenen Branchen tätig, darunter Fertigung, Gesundheitswesen und Regierung, und bietet flexible Programmpläne sowie Zugang zu notwendiger Ausrüstung und Partnerschaften mit Anbietern.

Beschreibung

• Manage a portfolio of strategic customer accounts as the primary point of contact • Build long-term customer partnerships through proactive, value-driven solutions • Drive customer retention through exceptional service delivery and account management • Identify opportunities to expand customer relationships through additional services, sustainability initiatives, and strategic account planning • Lead regular customer business reviews covering performance metrics, operational updates, and improvement opportunities • Monitor account performance, analyze trends, and develop customer satisfaction and operational action plans • Manage customer escalations and coordinate cross-functional teams to resolve service-related issues • Collaborate with Operations, Finance, Sales, Legal, and Customer Operations teams • Support contract renewals, pricing discussions, and account planning to maximize customer value and profitability • Maintain account documentation, forecasts, and customer activity in Salesforce and other business systems • Monitor market trends, industry developments, and sustainability initiatives to provide customer guidance • Contribute to process improvement initiatives • Mentor less experienced team members and foster a collaborative, customer-focused culture • Travel for customer meetings, business reviews, and internal meetings as required

🎯 Anforderungen

• Bachelor's degree preferred; equivalent professional experience will be considered • 5–7 years of experience in account management, relationship management, sales, or another customer-facing business role • Demonstrated success managing strategic customer portfolios and driving customer retention and revenue growth • Strong experience building executive-level customer relationships and influencing business outcomes • Experience managing contract renewals, business reviews, and customer performance reporting • Excellent communication, negotiation, and presentation skills • Strong analytical and financial acumen with the ability to interpret performance data and identify growth opportunities • Proficiency with Salesforce CRM and Microsoft Excel • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Ability to work independently while collaborating effectively across cross-functional teams • Experience supporting enterprise or Fortune 500 customer accounts • Background in waste management, environmental services, facilities management, logistics, or other service-based industries • Experience with contract management and customer profitability analysis • Knowledge of sustainability initiatives and environmental solutions • Experience leading executive business reviews and strategic planning sessions • Strong understanding of customer lifecycle management and consultative account management best practices • Up to 30% travel required for customer meetings, business reviews, and internal meetings

🏖️ Vorteile

• Competitive Compensation • Annual Bonus Plan at Every Level • Continuous Learning and Development Opportunities • 401(k) Retirement Savings with Company Match; Immediate Vesting • Medical & Dental Insurance • Vision Insurance (Company Paid) • Life Insurance (Company Paid) • Short-term & Long-term Disability (Company Paid) • Employee Assistance Program • Flexible Spending Accounts/Health Savings Accounts • Paid Time Off (PTO), Including Birthday Off, Community Volunteer Hours, and a Friday Off in the Summer • 7 Paid Holidays • Fully remote position with the flexibility to work from anywhere within the United States

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