Residential Account Management Team Leader

🕒 vor 7 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Landmark Information Group

Landmark Information Group

501 - 1000 Mitarbeiter

Gegründet 1995

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

Landmark Information Group ist ein führender Anbieter von Daten und Lösungen für Immobilien- und Landexperten im Vereinigten Königreich. Wir sind spezialisiert auf umfassende Ressourcen im Zusammenhang mit Landdaten, Umweltrisiken, AML-Compliance und Immobilientransaktionen, um unseren Kunden eine höhere Sicherheit und Effizienz in ihren Prozessen zu gewährleisten. Mit Dienstleistungen wie Geodaten-Mapping, Risikobewertung und Beratungen zur Nachhaltigkeit stattet Landmark Immobilienmakler, Gutachter und Kreditgeber mit den notwendigen Werkzeugen aus, um fundierte Entscheidungen zu treffen und Risiken bei Immobilientransaktionen zu minimieren.

Beschreibung

• Lead, coach and develop a team of Account Managers across the SearchFlow and OneSearch Direct brands • Create a high-performance culture focused on customer success and commercial excellence • Deliver team retention, revenue growth and profitability targets • Support strategic account planning across key customers • Ensure effective coverage of existing customers and new business opportunities • Support Account Managers in identifying and converting new logo prospects • Build executive-level relationships with strategic customers • Support complex renewals, negotiations and growth opportunities • Maintain accurate forecasts, pipeline management and reporting • Monitor team performance against targets and KPIs • Act as a key link between customers and internal stakeholders

🎯 Anforderungen

• At least 3 years' experience leading customer-facing commercial teams • Proven experience managing account management, customer success or sales teams • Track record of delivering customer retention and revenue growth targets • Strong commercial and financial acumen • Experience using CRM systems, forecasting and performance management tools • Ability to coach, motivate and develop high-performing teams • Excellent stakeholder management and relationship-building skills • Experience managing complex customer portfolios • Experience within conveyancing, legal technology, property or information services sectors (desirable) • Understanding of residential conveyancing processes and market dynamics (desirable) • Knowledge of search products, compliance solutions or legal technology platforms (desirable) • Experience with consultative sales methodologies such as MEDDICC or Challenger (desirable) • Experience leading geographically dispersed or hybrid teams (desirable)

🏖️ Vorteile

• Competitive Salary • 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year • £300 annual lifestyle allowance to spend on an activity of your choice • Pension scheme matched up to 6% for the first 3 years, and up to 10% thereafter • Private health insurance provided by Vitality • Group income protection scheme • Matched funding for charitable fundraising • Cycle to Work and Gym Flex schemes • Internal coaching and mentoring • Training and career progression opportunities • Family-friendly policies

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