Senior Project Manager, Client Services

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

💵 $113.048 - $140.000 / Jahr

⏰ Vollzeit

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Lighthouse

Lighthouse

501 - 1000 Mitarbeiter

Gegründet 1995

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

💰 €23.000.000 Debt Financing im 2016-08

Consulting • Healthcare • Logistics

Lighthouse ist ein Unternehmen, das sich auf eDiscovery und Informationsgovernance spezialisiert hat und KI für juristische Ergebnisse nutzt. Sie bieten eine Reihe von Dienstleistungen an, darunter Forensik, Dokumentenprüfung und Compliance, mit dem Ziel, die Datenkomplexität für juristische Teams zu vereinfachen. Mit einem Fokus auf Kostensenkung und Verbesserung der Datenklarheit arbeitet Lighthouse mit Branchen wie Finanzdienstleistungen, Gesundheitswesen und Technologie zusammen, um durch innovative Lösungen intelligente juristische Strategien und Ergebnisse voranzutreiben.

Beschreibung

• Responsible for managing to a case or client annual budget, consulting clients on eDiscovery best practices, and identifying preferred paths to completing projects with a focus on reducing costs, increasing speed of delivery and use of Lighthouse technologies to drive client satisfaction. • Plan, monitor and manage internal and external project communications of pod members. • Provide workflow consultation, drive the development of standards and participate in the daily activities associated with providing eDiscovery support to clients. • Respond to client requests and provide consultation to clients to manage the scope, execution, and overall delivery of solutions that comply with industry best practices and Lighthouse Standards. • Train and develop team members on workflows and eDiscovery best practices. • Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production. • Communicate expectations for scope and deadlines to internal and external stakeholders.

🎯 Anforderungen

• Bachelor’s degree (Masters or JD a plus) or equivalent experience. • 6+ years of work experience with at least four years of e-Discovery project management experience. • 5+ years of successful experience in a law department, law firm and/or a legal consulting firm or eDiscovery provider. • Relativity experience required. • Excellent eDiscovery skills needed to provide consultation and creation of client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product. • Knowledge of or the ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools and documentation necessary to act as an internal escalation resource, and ability to work both independently and in a team environment. • Strong communication skills to effectively transmit information via written (email and forms based formats) and verbal communications to convey instructions, identify issues, propose solutions and manage conflicts between internal and external stakeholders. • Project management skills to successfully manage client relationships and execute projects to completion in order to deepen Lighthouse relationships to ensure repeat work and increased share of clients’ total spend and to gain clients’ trust as a consultant. • Flexibility and adaptability to handle a changing and growing workload. • Strong project management skills including the ability to interpret a variety of instructions provided in written and oral form.

🏖️ Vorteile

• Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. • Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. • We offer a generous Flexible PTO program and paid volunteer days. • Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

Jetzt Bewerben

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