Clinical Care Manager

🕒 vor 1 Tag

🇺🇸 Vereinigte Staaten – Remote

💵 $69.000 - $75.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Lucet

Lucet

501 - 1000 Mitarbeiter

🏥 Gesundheitswesen

⚕️ Krankenversicherung

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Lucet ist ein technologiegestütztes Unternehmen im Bereich der Verhaltensgesundheit, das menschliche Betreuungsteams mit digitalen Werkzeugen kombiniert, um Einzelpersonen rechtzeitig mit psychischen Gesundheits- und Suchtbehandlungsmöglichkeiten innerhalb des Versorgungsnetzes zu verbinden. Es arbeitet mit Gesundheitsplänen, Arbeitgebern, Anbietern und Mitgliedern über Portale (Arbeitgeber/HR, Mitglied, Anbieter, Partner) und Dienstleistungen wie EAP, Versorgungsnavigation und Anbieterressourcen zusammen, um den Zugang, die Qualität und den wertorientierten Charakter der Verhaltensgesundheitspflege zu optimieren.

Beschreibung

• Coordinate and oversee behavioral health services • Conduct holistic assessments and identify barriers • Develop and adjust individualized care plans • Coordinate behavioral health services, care transitions, crisis prevention plans, and aftercare • Partner with members, providers, and health plan medical management teams • Build trusting relationships using motivational interviewing, education, and ongoing communication • Serve as the single point of contact for members • Facilitate information exchange, discharge planning, and connections to behavioral health, community, and support resources • Ensure accurate and timely documentation and service authorization • Apply medical necessity criteria, regulatory requirements, accreditation standards, and internal policies • Participate in audits, quality improvement initiatives, case presentations, and professional development

🎯 Anforderungen

• Current, unrestricted state license to independently practice as a Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the applicable state(s) • 3-5 years of direct clinical care experience in facility-based and/or outpatient behavioral health or substance use treatment settings • Strong clinical judgment and case management skills • Ability to support members through complex care transitions • Excellent verbal and written communication skills • Proficiency in Microsoft Outlook and Word • Ability to document in real time while engaging with members • Ability to interpret and apply medical policy and clinical criteria • Ability to pass background checks upon hire and throughout employment • High-speed cable or fiber-optic internet installed before starting, with minimum 20 Mbps download, 5 Mbps upload, and maximum 100 ms latency • Ability to work from a fixed, designated workspace at home • Hardwired internet connection • Ability to sit for extended periods and use wired headsets and desktop equipment • Quiet workspace with minimal background noise for calls

🏖️ Vorteile

• Annual performance-based, discretionary incentive • Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent) • Opportunity for meaningful personal and professional growth • Company-provided equipment

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