Technical Service Engineer (f/m/x) - Switzerland (AT or DE based)

🕒 vor 3 Monaten

🌐 Österreich, Deutschland – Remote

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💵 €3.900 / Monat

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🔧 Serviceingenieur

👻 Geisterscore 38%

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Logo of MADx – Macro Array Diagnostics GmbH

MADx – Macro Array Diagnostics GmbH

51 - 200 Mitarbeiter

Gegründet 2016

🏥 Gesundheitswesen

🍽️ Lebensmittel & Getränke

🏭 Fertigung

Healthcare • Food & Beverage • Manufacturing

MADx – Macro Array Diagnostics GmbH ist ein österreichisches Medtech-Unternehmen, das molekulare immunodiagnostische Tests, Laboranalysatoren und cloud-basierte Analyse-Software für Allergie- (IgE) und Lebensmittelunverträglichkeitstests (IgG) entwickelt und vermarktet. Das Unternehmen bietet Multiplex-ELISA-Testkits (ALEX, FOX), Tisch- und Hochdurchsatzgeräte (ImageXplorer, MAX 45k) sowie Echtzeit-Cloud-Analysen (RAVEN/RAPTOR), mit Fokus auf molekulare Spezifität, Big-Data-Konnektivität und regulatorische Konformität (IVDR, ISO 13485). MADx bedient weltweit Labore, Kliniken, Ärzte und Vertriebshändler und positioniert sich als führend in der molekularen Allergiediagnostik.

Beschreibung

• Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life • Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs • Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation • Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction • Documentation: Accurately recording all work carried out, including service reports and technical documentation • Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed • Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations • Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices • Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues

🎯 Anforderungen

• Located ideally in the Freiburg (DE) or Vorarlberg (AT) region • Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification • Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector • Strong technical aptitude with the ability to quickly understand and diagnose complex systems • A self-motivated, solution-focused approach and a high degree of personal initiative • Excellent communication skills, both when engaging with clients and collaborating within a team environment • Willingness to travel extensively across Switzerland and south of Germany and flexibility to support a variety of customer sites as required • Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems

🏖️ Vorteile

• Permanent full-time position (40h): Flexible working hours with long-term security • Attractive compensation: Competitive salary package, car allowance, and additional health insurance • Innovative work environment: Be part of a dynamic, fast-growing company with modern structures • Development opportunities: Support for further training and professional qualifications • Team culture: A motivated, supportive team and a positive working atmosphere • Modern equipment: Up-to-date IT tools and technology to support your work effectively

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