Manager, Digital Integrations

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 10%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Mastercam

Mastercam

201 - 500 Mitarbeiter

Gegründet 1983

🚘 Automobilindustrie

💼 Beratung

📦 Logistik

Automotive • Consulting • Logistics

Mastercam ist ein führender Anbieter von CAD/CAM-Softwarelösungen, die entwickelt wurden, um die Herausforderungen der Fertigung in einer Vielzahl von Branchen zu bewältigen. Bekannt für seine innovativen Werkzeuge und die intuitive Benutzeroberfläche, richtet sich Mastercam an industrielle und pädagogische Anwender und hilft, Produktionsprozesse zu optimieren und die Bearbeitungspräzision zu verbessern. Mit seinem vielfältigen Produktangebot und umfassendem Support bedient Mastercam mehrere Sektoren, einschließlich Luft- und Raumfahrt, Automobil und Energie, und ist somit ein entscheidender Partner in der modernen Fertigung.

Beschreibung

• Lead day-to-day oversight, development, coordination, and staffing of technical teams in an Agile environment • Serve as a people leader, coach, and strategic partner • Guide delivery of reliable, scalable, business-focused integration solutions supporting systems used to market, sell, and license Mastercam • Lead, coach, mentor, and develop a high-performing team integrating internal systems • Set performance expectations, goals, and development plans through one-on-ones, performance reviews, and career discussions • Foster accountability, collaboration, innovation, and continuous improvement • Oversee day-to-day support and administration of business-critical systems and integrations • Ensure incidents, service requests, and production issues are triaged, prioritized, and resolved according to service expectations • Improve support processes, system reliability, monitoring, and documentation • Partner with business stakeholders and Product Owners to prioritize work, manage backlogs, and align resources with company priorities • Scope, estimate, and execute projects and enhancement requests while monitoring delivery metrics, team capacity, project health, and risk • Support cross-functional initiatives and enterprise programs • Contribute to the Digital Systems technology roadmap and strategic planning • Perform other duties as assigned

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience • 5+ years of experience designing, developing, and supporting enterprise integrations and APIs using MuleSoft, Salesforce, ERP, and related business applications • 3+ years of experience leading, mentoring, or managing technical teams • Strong understanding of system architecture, data modeling, scalable integration patterns, software development lifecycles, Agile methodologies, release management, and support operations • Experience balancing project delivery priorities with production support responsibilities • Excellent communication, leadership, stakeholder management, time management, problem-solving, and analytical skills • Proven ability to align technology initiatives with business objectives and support others in a team environment • Strong organization, attention to detail, and ability to manage multiple priorities • Preferred: experience creating and maintaining OpenAPI specifications and interactive API documentation using Swagger and Scalar • MuleSoft and/or Salesforce certification(s) preferred

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