Customer Marketing Manager

đź•’ vor 7 Tagen

🇨🇦 Kanada – Remote

⏰ Vollzeit

🟡 Mittelstufe

đźź  Senior

🎡 Marketing

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von McLean & Company, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 7 Tagen

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Logo of McLean & Company

McLean & Company

201 - 500 Mitarbeiter

GegrĂĽndet 1997

đź’Ľ Beratung

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

McLean & Company ist ein B2B HR-Forschungs- und Beratungsunternehmen, das mitgliedschaftsbasierte Dienstleistungen fĂĽr HR-Teams anbietet, darunter diagnostische Umfragen, rollenbasierte Forschung, Trainingsprogramme, Workshops, gefĂĽhrte Implementierungen und Executive Coaching. Das Unternehmen unterstĂĽtzt Organisationen bei der Gestaltung und Umsetzung von HR-Strategien, Talentmanagement, VergĂĽtungssystemen, Lernen und Entwicklung sowie HR-Technologieinitiativen durch die Kombination von datengetriebenen Erkenntnissen, Best-Practice-Tools und Vorlagen sowie bedarfsgerechter BeraterunterstĂĽtzung.

Beschreibung

• Develop and execute marketing strategies and communication plans driving research usage, product adoption, and event attendance • Plan integrated campaigns for research releases, product launches, and core offerings across email, webinars, and digital channels • Support marketing for new and existing products across divisions with a consistent go-to-market approach • Build and maintain a communication calendar aligned with PR, social, sales, research, and other channels • Manage email strategy, including audience segmentation, campaign goals, send frequency, and timing • Build, quality-assure, and schedule member emails in partnership with content marketing • Optimize deliverability and maintain database hygiene • Run A/B tests and use results to improve performance • Contribute to customer personas and journeys and create targeted resources based on behavior and engagement patterns • Use customer intelligence data to identify trends, inform engagement strategies, and recommend initiatives • Plan and execute promotional campaigns for webinars and in-person events across email, web, social, and PR • Create campaign briefs and communication plans for events • Drive registrants, leads, and appointments from events and help maintain the events calendar • Track, analyze, and report on campaign and engagement performance with insights and recommendations • Contribute to a KPI framework that benchmarks success and drives continuous improvement • Collaborate with research, sales, content, design, events, PR, social, and other teams • Work with sales enablement to keep the sales team informed of upcoming campaigns

🎯 Anforderungen

• Bachelor's degree in Marketing, Communications, Business, or a related field • 6+ years of experience in performance-driven B2B marketing, preferably in research, SaaS, or membership-based organizations • Proven experience in customer engagement and lifecycle marketing, with an understanding of retention strategies • Hands-on experience with email marketing, audience segmentation, and campaign analytics • Experience with marketing and sales technology such as Salesforce, Gainsight, Pardot, Marketing Cloud or similar marketing automation tools • Strong project management skills and ability to run multiple campaigns at once and deliver on time • Analytical mindset with ability to interpret data, spot trends, and turn insights into action • Excellent written and verbal communication, including copywriting and proofreading • Strong stakeholder management skills and collaborative approach across departments • Customer-centric, proactive, and adaptable working style in a fast-paced environment • Bilingual proficiency in French, Spanish, or German is preferred

🏖️ Vorteile

• Equal opportunity employer committed to diversity and inclusion • Reasonable accommodation throughout the recruitment and hiring process, upon request

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