Regional Field Services Manager

đź•’ vor 1 Monat

🏄 California – Remote

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đź’µ $92.000 - $138.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

đźź  Senior

đź‘” Manager

đź‘» Geisterscore 3%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Medline Industries, LP

Medline Industries, LP

10.000+ Mitarbeiter

GegrĂĽndet 1910

🏥 Gesundheitswesen

📦 Logistik

🏭 Fertigung

đź’° Private Equity Round im 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP ist ein führendes Gesundheitsunternehmen, das sich auf die Verbesserung klinischer, finanzieller und operativer Ergebnisse für seine Kunden konzentriert. Das Unternehmen bietet eine breite Palette von über 335. 000 medizinischen Produkten an und verfügt über umfangreiche Lagerkapazitäten mit mehr als 28 Millionen Quadratfuß Fläche. Mit einer bedeutenden globalen Präsenz von 43. 000 Mitarbeitern bietet Medline agile und skalierbare Lösungen über alle Versorgungspunkte hinweg und erreicht eine 95%ige Lieferung am nächsten Tag innerhalb der USA. Die Mission des Unternehmens ist es, die Gesundheitsversorgung durch die Bereitstellung überlegener Produkte, einer widerstandsfähigen Lieferkette und klinischem Fachwissen zu verbessern, während starke Kundenbeziehungen durch maßgeschneiderte, lösungsorientierte Ansätze gefördert werden.

Beschreibung

• Coordinate with hospital staff to launch medical device reprocessing programs and manage Go Live Days • Conduct site assessments, create action-item timelines, and provide staff education before launch • Create collection routes and schedules and optimize Collection Technician assignments using distance, drive-time, labor-hour, and workload analysis • Determine the time required for Collection Technicians to perform device collection duties • Communicate labor needs to leadership and Human Resources for talent acquisition • Educate hospital staff on the reprocessing program and prepare field teams to engage and educate staff • Troubleshoot collection-system problems and implement solutions to restore process continuity • Collaborate with sales teams to increase device collections, identify opportunities, develop closing strategies, and focus sales and education efforts on high-revenue devices • Compile and monitor weekly status reports from Collection Technicians • Identify process breakdowns and improvement opportunities • Conduct periodic post-launch business reviews to maintain hospital commitment • Lead Collection Technicians through hospital credentialing compliance and coordinate access badges with hospital Security • Oversee day-to-day operations of employee groups • Interpret and execute departmental and project policies and recommend or implement policy changes • Hire staff, recommend pay increases, conduct performance reviews, train and develop staff, estimate personnel needs, assign work, and ensure policy consistency

🎯 Anforderungen

• High School Diploma or equivalent • At least 5 years of experience in a medical or sales environment • At least 1 year of experience in a hospital or operating room setting • Current valid driver's license, vehicle insurance, and clean driving record • Ability to travel in own vehicle to designated facilities when within driving distance • Credentialing/hospital certification required to access assigned facilities • Experience communicating technical information to non-technical audiences • Experience providing customer service to internal and external customers and meeting service quality standards • Experience evaluating customer satisfaction • Experience accomplishing tasks in an optimum order based on time, importance, or other criteria • Ability to travel up to 80% of the time for business purposes, within state and out of state • Preferred: Bachelor's degree in Business, Sales, Marketing, or a medical field • Preferred: Certified Surgical Technologist (CST) certification from an accredited certifying body • Preferred: At least 3 years of experience with medical devices and/or device reprocessing • Preferred: Experience directly managing at least 2 employees, including hiring, developing, motivating, and directing people • Position requires credentialing/hospital certification to access assigned facilities

🏖️ Vorteile

• Competitive total rewards package • Continuing education & training • Bonus and/or incentive eligibility • Health insurance • Life insurance • Disability benefits • 401(k) contributions • Paid time off • Employee Assistance Program • Employee Resource Groups • Employee Service Corp. • Belonging, career growth, tools and resources to perform at their best

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