Senior Digital Product Manager – Ambulatory Virtual Health

🕒 vor 17 Tagen

🤠 Texas – Remote

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⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Memorial Hermann Health System

Memorial Hermann Health System

10.000+ Mitarbeiter

⚕️ Krankenversicherung

🏥 Gesundheitswesen

🧘 Wellness

💰 €5.000.000 Grant im 2022-08

Healthcare Insurance • Healthcare • Wellness

Memorial Hermann Health System ist eine umfassende Gesundheitsorganisation, die eine breite Palette medizinischer Dienstleistungen anbietet, darunter Krebsbehandlung, kardiovaskuläre Dienstleistungen, Notfall- und Traumaversorgung, Frauengesundheit und chirurgische Dienstleistungen. Mit dem größten Netzwerk von Notfallzentren in Greater Houston konzentriert es sich darauf, fortschrittliche Gesundheitsversorgung und Wellnessprogramme bereitzustellen, die auf individuelle Bedürfnisse zugeschnitten sind. Memorial Hermann verpflichtet sich, die gesundheitliche Chancengleichheit zu fördern und die Gesundheit der Gemeinschaft durch seine verschiedenen medizinischen Einrichtungen und Dienstleistungen zu verbessern.

Beschreibung

• Own the design, features, operations, and outcomes of digital products supporting patient and staff experiences • Develop product vision, strategy, feature roadmaps, and operational metrics • Capture consumer and patient feedback to drive the product backlog • Partner with information systems, consumer experience, marketing, clinical, care delivery, and service line teams • Define digitally enabled consumer and patient experiences across multiple channels • Develop features and capabilities across platforms based on research, best practices, and consumer/patient needs • Discover, evaluate, and incubate internal and external partnerships, emerging technologies, and customer/patient services • Define multi-year product portfolio strategy and present it to governance bodies, steering committees, and executives • Develop operational KPIs tracking digital activity, platform leverage, and engagement • Support the health system’s digital health strategy, vision, go-to-market plan, and execution roadmap • Apply emerging digital trends and technologies across mobility, content management, and user experience • Determine investment needs, projects, and priorities with matrixed partner teams • Communicate strategic vision and change plans to internal and external stakeholders • Plan, oversee, and ensure completion of approved projects through internal and external resources • Adhere to patient, staff, and visitor safety standards, organizational policies, budgets, productivity, and quality requirements • Pursue professional growth, continuing education, and skills competency • Model compassionate, personalized, safe, and efficient service experiences • Perform other duties as assigned

🎯 Anforderungen

• Bachelor's degree in business, marketing, engineering, computer science, or related field preferred • Three (3) years of experience in digital product or technology development • Five (5) or more years of experience in large, cross-functional teams influencing senior-level management and key stakeholders across complex contexts • Advanced experience translating business/clinical processes into intuitive digital consumer experiences • Strong understanding of human-centered design fundamentals and customer centricity • Strong understanding of digital channels, application landscapes, technology capabilities, and cross-channel experience management • Ability to deliver results through others in a highly matrixed organization and motivate a respectful, excellence- and integrity-focused team culture • Intellectual curiosity and ability to derive insights from data and identify solutions • Understanding of mathematical and statistical concepts for meaningful decision-making • Exceptional time management and attention to detail • Excellent written and verbal communication skills across multiple management levels • Strong customer service, interpersonal, and relationship-building skills

🏖️ Vorteile

• Employee-focused culture emphasizing care, recognition, and exceptional experiences • Mandatory/continuing education and skills competency support • Professional growth and development opportunities

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