Business Consulting Enablement Specialist

🕒 vor 1 Tag

🤠 Texas – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🗣️🇺🇸🇬🇧 Englisch erforderlich

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ModMed

1001 - 5000 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

ModMed ist ein Unternehmen für Gesundheitstechnologie, das spezialisierte elektronische Gesundheitsakten (EHR)-Software, Praxismanagement, Revenue Cycle Management, Analysen und Patientenkommunikations-Tools für medizinische Praxen bereitstellt. Ihre Plattform integriert KI-gesteuerte Funktionen – wie ModMed Scribe – für die klinische Dokumentation, Workflow-Automatisierung, Rechnungsunterstützung und Patientenbindung, um Fachärzten zu helfen, ihre Abläufe zu optimieren und die Effizienz zu steigern. ModMed konzentriert sich darauf, Spezialpraxen (Dermatologie, Augenheilkunde, Gastroenterologie, Orthopädie, Gynäkologie, etc. ) mit Onboarding, Support und Integrationen (FHIR API, Telemedizin, Zahlungsabwicklung) zu bedienen.

Beschreibung

• Design and manage a centralized library of Business Consulting templates, workflows, and documentation across all specialties • Leverage AI and automation tools, including Gems, custom prompts, and scripts, to create document repositories based on client profiles and streamline content creation and management • Collaborate with Business Consulting leadership on documentation evolution • Bridge Product Owners and the Business Consulting team • Evaluate the operational impact of upcoming features and releases with product leadership • Gather and relay feedback from clients and consultants • Deliver focused internal Business Consulting knowledge-transfer and training sessions • Partner with subject matter experts to track and communicate release timelines • Maintain domain knowledge across EMA, gGastro, ModMed Scribe, Klara, and AI Faxing • Map the end-to-end client journey with departmental leadership • Remove silos between Product Management, Business Consulting, Training, and Customer Success Management • Ensure SOPs are up to date, streamline communication, and optimize the client experience • Establish and manage a formal intake program for internal process-improvement requests • Facilitate a structured internal release schedule for Business Consulting and Customer Success department needs • Analyze current tools, automation, and processes against market trends and business needs • Evaluate external marketplace technologies and competitor intelligence to modernize departmental offerings

🎯 Anforderungen

• Bachelor's Degree preferred • 4 years of Clinical, Operational Consulting, or Project Management experience • High proficiency in process analysis and mapping • High proficiency in technical writing • High proficiency in workflow architecture • High proficiency in internal communications • Experience with AI prompt engineering • Experience with cross-departmental product management • Ability to understand audience needs and clearly express ideas to build trust, ensure understanding, and collaborate effectively • Domain knowledge across EMA, gGastro, and ancillary solutions such as ModMed Scribe, Klara, and AI Faxing

🏖️ Vorteile

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k) matching contribution of 50% of employee contributions deferred on up to 6% of compensation; after one year, 100% of matching contributions are vested • Generous Paid Time Off • Paid Parental Leave programs • Company-paid Life and Disability benefits • Flexible Spending Account • Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups • Professional development opportunities • Tuition reimbursement programs • Unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities • Remote availability for some roles

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