Operations Coordinator – ASL & Accessibility Services

Stelle nicht auf LinkedIn

🕒 vor 14 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $52.000 - $62.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

⚙️ Operations

🚫👨‍🎓 Kein Abschluss erforderlich

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of MT Associates, LLC

MT Associates, LLC

1 - 10 Mitarbeiter

💼 Beratung

⚖️ Rechtswesen

✈️ Reisen

Consulting • Legal • Travel

Bei MT Associates sind wir auf Buchhaltung, Finanzmanagement und administrative Unterstützung spezialisiert, die auf die einzigartigen Bedürfnisse von Unternehmen in verschiedenen Branchen zugeschnitten sind. Egal ob Sie ein Immobilienentwickler, eine Anwaltskanzlei, ein Luxusreiseunternehmen, ein Markeninfluencer oder ein Einzelhandelsgeschäft sind, wir bieten die Expertise und Effizienz, die Sie benötigen, um Abläufe zu optimieren und die Rentabilität zu maximieren.

Beschreibung

• Coordinate ASL interpreting and CART captioning requests from intake through completion • Schedule interpreters and captioners for meetings, conferences, trainings, and complex events nationwide • Manage a nationwide network of independent contractors, including assignment placement, availability, and ongoing communication • Build relationships with clients, interpreters, captioners, and contractors • Resolve scheduling conflicts, urgent requests, cancellations, and coverage needs • Recruit, onboard, and support independent contractors • Monitor service quality to help ensure assignments are delivered accurately and on time • Improve workflows, documentation, and standard operating procedures (SOPs) • Support workforce planning and resource coordination across multiple regions • Collaborate with the team to improve operations and deliver an exceptional customer experience • Support scheduling, billing, invoicing, and payment coordination

🎯 Anforderungen

• Two or more years of experience in operations, scheduling, workforce coordination, customer success, client services, project coordination, event coordination, recruiting, or a similar role • Strong leadership potential with initiative to grow into a Team Lead role • Excellent organizational, communication, and problem-solving skills • Experience working with customers, vendors, contractors, or service providers • Comfortable learning CRM platforms, scheduling software, and business technology • Highly organized, dependable, and able to manage multiple priorities in a fast-paced environment • Takes ownership, adapts quickly, and finds solutions independently • Reliable high-speed internet suitable for video meetings • Dedicated, professional home workspace • Ability to work independently while collaborating with a remote team and participating in video meetings • Preferred: experience in interpreting services, accessibility services, staffing, workforce management, healthcare, education, or event coordination • Preferred: experience managing remote contractors or distributed teams • Experience as an ASL interpreter or interpreting coordinator is a plus but not required • Familiarity with Deaf and hard-of-hearing communities or accessibility best practices

🏖️ Vorteile

• Health, dental, and vision insurance • Paid time off • 401(k)

Jetzt Bewerben

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