GCM Unit Manager III

🕒 vor 2 Tagen

🏈 Alabama – Remote

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💵 $116.400 - $194.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of M&T Bank

M&T Bank

10.000+ Mitarbeiter

Gegründet 1856

🛡️ Versicherung

💼 Beratung

🏦 Bankwesen

Insurance • Consulting • Banking

Die M&T Bank ist eine führende regionale Finanzinstitution, die eine breite Palette von Bankdienstleistungen für private, geschäftliche und kommerzielle Kunden anbietet. Bekannt für ihre Kundenzufriedenheit im Mobile Banking, bietet die M&T Bank Produkte und Dienstleistungen wie Girokonten, Kreditkarten, Hypotheken, Privatkredite und Versicherungen an. Darüber hinaus bietet sie Finanzplanung durch Wilmington Advisors @ M&T. Die Bank engagiert sich stark in der Gemeinschaft, unterstützt lokale Unternehmen, multikulturelles Banking und Freiwilligenarbeit. Mit einem Fokus auf Cybersicherheit und digitalen Banklösungen bedient die M&T Bank ihre Kunden durch umfassende Online- und Mobile-Services.

Beschreibung

• Manage large complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits • Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services • Manage, coach and mentor Relationship Managers and other assigned staff members • Ensure staff awareness of and compliance with internal and external policies and procedures • Lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance • Maintain administrative, operational and risk management support for the Unit • Participate in revenue-generating efforts as assigned • Develop and maintain key internal and external relationships related to revenue growth • Collaborate to implement the strategic plan • Represent the Unit or Division on enterprise-wide projects and initiatives • Exercise managerial authority concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations • Adhere to risk and regulatory standards, policies and controls; design, implement, maintain and enhance internal controls • Identify risk-related issues requiring escalation to management • Promote an environment supporting belonging and reflecting the M&T Bank brand • Maintain internal control standards and implement audit and regulatory findings • Complete other related duties as assigned • Provide coaching, feedback and reinforcement; delegate tasks and projects; establish expectations and support individual development • Analyze and monitor progress and results and take appropriate measures as required • Manage a typical scope of up to 6,500 accounts or 10+ staff members

🎯 Anforderungen

• Bachelor's degree and a minimum of 5 years’ related experience, or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 5 years’ related experience • Minimum of 2 years’ work leadership, supervisory and/or managerial experience • Strong customer service skills • Strong verbal and written communication skills • Problem resolution skills • Resource management skills • Strong decision-making skills • Certified Corporate Trust Specialist certification (preferred) • Project management skills (preferred) • Analytical skills (preferred) • Demonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software (preferred)

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