Account Performance Manager

🕒 vor 12 Tagen

🏰 Missouri – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of nimble solutions

nimble solutions

1001 - 5000 Mitarbeiter

💼 Beratung

📦 Logistik

🛡️ Versicherung

Consulting • Logistics • Insurance

nimble solutions ist ein Unternehmen, das sich auf innovative Online-Lösungen konzentriert und Dienstleistungen in den Bereichen Zahlungsabwicklung, Kontoverwaltung und Rechnungsstellung anbietet. Es nutzt webbasierten Technologien, um effiziente und benutzerfreundliche Plattformen für die Verwaltung von Finanztransaktionen und Konten bereitzustellen. Das Unternehmen hat das Ziel, komplexe Abrechnungs- und Zahlungsprozesse für Unternehmen zu vereinfachen.

Beschreibung

• Oversee, develop, and be accountable for $1-$2 million in client revenue annually • Manage production and overall performance of assigned client accounts • Own and drive account AR plans; flag and escalate potential gaps to leadership • Actively participate in solutioning client account issues • Serve as subject matter expert for the client account and client system • Provide high-level training on assigned client accounts • Partner with learning and development to create training curriculum specific to client processes and systems • Mentor Accounts Receivable Representative 1 and Accounts Receivable Representative 2 employees • Run and compile weekly, monthly, and quarterly AR reports for clients • Review and analyze reports and data to maximize efficiency and focus on areas of concern • Identify denial trends, report global payer issues, and recommend recovery plans to the Assistant Director • Work accounts and manage account performance, with an 80% working accounts and 20% managing account performance split • Produce for assigned accounts, targeting 50 or more accounts per day for RCM clients and 65 or more for PRO clients • Support A/R team members with billing policies, state guidelines, reimbursement analysis, and challenging accounts and claims • Maintain detailed knowledge of client-specific SOWs • Help drive A/R policies, procedures, and best practices and suggest revisions • Monitor, report, and identify trends for all account activity • Partner with Client Management to identify client risks, maintain or exceed client satisfaction, and address AR performance questions

🎯 Anforderungen

• At least 3 years of experience in A/R, with at least 1 year in AR 2 position • 3+ years A/R and claims experience in the healthcare industry • Strong analytic skills and proven success and track record of driving results and exceeding productivity targets and KPIs for clients supported • Intermediate knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures and diagnosis and medical terminology • Intermediate level of expertise with Microsoft Office Suite • Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies • Intermediate knowledge of the revenue cycle is required; experience with ASC billing preferred • 3+ years’ experience in a variety of RCM practice management systems

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