Health Cloud Solution Architect

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $87.400 - $266.300 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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NeuraFlash

201 - 500 Mitarbeiter

💼 Beratung

🏭 Fertigung

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash ist ein führender Anbieter von KI-gestützten Lösungen für verschiedene Branchen und spezialisiert sich auf die Implementierung und Integration von Salesforce- und AWS-Plattformen. Sie bieten eine breite Palette von Dienstleistungen an, darunter Änderungsmanagement, Datenanalytik und Managed Services, die auf Sektoren wie Fertigung, Einzelhandel, Kommunikation, Finanzdienstleistungen und mehr zugeschnitten sind. Als Partner von Salesforce und AWS ist NeuraFlash bekannt für seine innovativen KI-Lösungen, darunter Agentforce Service Cloud und Voice, die Unternehmen helfen, ihre Abläufe zu optimieren und den Kundenservice zu verbessern. Durch ihr engagiertes Expertenteam strebt NeuraFlash an, nahtlose, transformative Erlebnisse für ihre vielfältige Kundschaft zu schaffen, indem sie ihre Expertise in Automatisierung und Datenintegration nutzen, um echte Geschäftsergebnisse zu liefern.

Beschreibung

• Lead functional solution design for Salesforce Health Cloud across healthcare engagements • Run discovery and design sessions with payer, provider, medtech/distribution, and pharma stakeholders • Present design decisions and trade-offs and drive open questions to written closure • Author and maintain data model mappings, object and field designs, process flows, user stories, acceptance criteria, and design sign-off artifacts • Design for PHI handling, HIPAA, BAA requirements, Salesforce Shield, field-level encryption, consent, and minimum-necessary access • Shape end-to-end architecture with technical leads across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud/ARM, and MuleSoft • Design integration patterns with EHRs, core administration, billing, and other systems of record • Translate functional designs for technical architects, developers, Data 360 specialists, and Agentforce specialists • Review configuration against specifications and support UAT and deployment gates • Define client and NeuraFlash ownership, including data access, SME availability, environment access, and compliance approvals • Build Health practice reference architectures, reusable patterns, scoping calculators, SOW templates, and enablement • Support pre-sales discovery, solution shaping, demos, and estimates • Coach and mentor functional and technical team members • Stay current on Salesforce Health Cloud, Life Sciences Cloud, and Industries releases

🎯 Anforderungen

• 5+ years in Salesforce consulting, solution architecture, or business analysis • 2+ years of hands-on Salesforce Health Cloud design and delivery • At least two full-lifecycle Salesforce Health Cloud implementations • Direct healthcare industry experience in payer, provider/IDN, medical device/distribution, or pharma organizations • Working knowledge of healthcare funding, regulation, operations, CMS reimbursement, payer-provider dynamics, and member/patient journeys • Practical understanding of HIPAA, PHI handling, and BAAs • Deep knowledge of Salesforce Health Cloud data models and features • Experience leading discovery workshops and documenting design decisions through sign-off • Experience designing integrations with healthcare systems of record, EHRs, HL7/FHIR, claims, administration, billing, or order systems • Experience with MuleSoft or equivalent integration platforms • Ability to connect solution outcomes to business value • Familiarity with flow-charting and data-modeling tools such as Lucidchart • Experience with agile delivery • Willingness to travel to client sites as needed • Salesforce Health Cloud Accredited Professional and Application or Solution Architect credentials preferred • Data 360, Agentforce, Life Sciences Cloud, Veeva CRM, Service Cloud Voice, Field Service, Revenue Cloud/ARM, payer distribution, IDN, or consulting practice experience preferred

🏖️ Vorteile

• Remote and in-person work options • Flexible work culture and schedule • Anticipated travel commitment of up to 25% for certain roles • Company town halls and meetings • Team celebrations and events

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