Solutions Engineer

Stelle nicht auf LinkedIn

🔥 vor 11 Stunden

🇬🇧 Vereinigtes Königreich – Remote

💵 £45.000 - £60.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of NMI

NMI

201 - 500 Mitarbeiter

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

NMI ist eine führende globale Plattform für Embedded Payments Enablement und bietet eine umfassende Suite von Zahlungslösungen, die darauf abzielen, Zahlungsprozesse für Unternehmen jeder Größe zu vereinfachen und zu verbessern. Ihre Plattform bietet Dienstleistungen wie Händlerbeziehungsmanagement, Zahlungsgateways, Betrugsprävention und Tools für E-Commerce, persönliche und mobile Zahlungen. NMI bedient eine breite Palette von Kunden, darunter unabhängige Vertriebsorganisationen, Softwareentwickler, Banken und Zahlungsdienstleister, und hilft ihnen, die Reibung beim Onboarding zu reduzieren und die Transaktionseffizienz zu erhöhen. Das Unternehmen ist bestrebt, Innovationen voranzutreiben und neues Wachstumspotential durch flexible, modulare Embedded Payments Lösungen zu erschließen.

Beschreibung

• Collaborate with Account Executives and Channel Account Managers to assess and qualify customer requirements • Recommend tailored solutions, identify product-extension opportunities, and evaluate customer-specific development requests • Identify challenges early and propose viable technical solutions • Document customer use cases, solution designs, and onboarding plans • Ensure alignment across Sales, Partner Launch Managers, and Account Managers for seamless handover • Identify and plan customer training needs • Respond to technical questions on NMI's platform • Deliver architectural diagrams, system workflows, and configuration recommendations • Provide tailored NMI platform demonstrations for ISVs, ISOs, and other partners • Develop and deliver bespoke customer training content • Support Sales with RFP responses, coordinating with Product, Engineering, and Security • Raise and track customer product enhancement requests • Relay feedback, feature gaps, and usability insights to Product • Stay current on product updates, release notes, and roadmap discussions • Maintain close contact with acquiring partners and support technical enablement • Represent NMI at industry events and network with partners and prospects

🎯 Anforderungen

• 3–5 years' experience in Solutions/Sales Engineering, Solutions Consulting, or Technical Account Management, ideally in FinTech or SaaS • Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring • Experience with unattended payment environments such as Parking, Transit, EV Charging, Vending, and similar kiosk/self-service channels • Familiarity with unattended-specific integration, hardware/device, and compliance considerations • Demonstrated experience producing solution design documents or technical scoping materials • Proven ability to work cross-functionally across technical and non-technical teams • Exceptional communication and documentation skills • Comfortable presenting and demonstrating solutions to varied audiences • Employment offer subject to satisfactory background and financial checks

🏖️ Vorteile

• Annual bonus scheme dependent on individual and company performance • 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days) • Workplace pension scheme • Private medical insurance (upon 30 days of employment) • 7 hours per day, 35 hours per week • A remote first culture • Great work-life balance with our Flexi-time policy • Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave). • A chance to develop with an allocated company training budget • Bike2Work Scheme • Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions; discounts on gyms, restaurants, high street retailers and cinema tickets • Employee wellbeing support including mental health first aiders • Employee referral scheme with generous financial reward • Bonusly colleague reward scheme

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