Sales Development Representative

🕒 vor 29 Tagen

🏄 California – Remote

🏄 California – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💵 Mitarbeiter im Sales Development (SDR)

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Observe.AI

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2017

🤖 Künstliche Intelligenz

🏢 Unternehmen

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Observe. AI ist eine Unternehmensplattform für künstliche Intelligenz, die sich auf Konversationsintelligenz spezialisiert hat, um die Abläufe in Kontaktzentren zu verbessern. Das Unternehmen bietet fortschrittliche Lösungen für Echtzeit-Unterstützung von Agenten, Optimierung der Agentenleistung und Schulung sowie Überwachungsmethoden zur Einhaltung von Vorschriften an. Ziel ist es, Kundenserviceteams zu stärken und den Unternehmenserfolg durch seine VoiceAI-Agenten und KI-gestützte Automatisierung voranzutreiben. Die Plattform hilft Unternehmen, 100 % ihrer Kundeninteraktionen zu bewerten, die Kundenzufriedenheit zu steigern und den Umsatz zu erhöhen, während sie gleichzeitig die Betriebskosten senkt. Dies ist besonders vorteilhaft für Branchen wie Bank- und Finanzdienstleistungen sowie Krankenversicherungen.

Beschreibung

• Generate & Qualify Pipeline • Prospect into accounts through outbound channels including cold calling, email, LinkedIn, and sales engagement tools • Secure and qualify meetings with prospective customers by uncovering business challenges and identifying opportunities aligned to Observe.AI’s solutions • Research target accounts and prioritize outreach strategies based on ICP alignment, buying signals, and market opportunity • Consistently achieve and exceed pipeline generation metrics including meetings booked and qualified opportunities • Support Field & Event Marketing Efforts • Partner with Marketing and Sales teams to drive engagement before, during, and after events • Use tools like Vendelux to identify targets and schedule meetings around conferences and industry events • Attend customer-facing dinners, roundtables, forums, and conferences • Become a Product & Market Expert • Develop a strong understanding of Observe.AI’s AI platform and our differentiated position in the contact center and CX market • Clearly communicate value propositions to both technical and business stakeholders • Share market intelligence including customer feedback, competitor activity, and emerging AI trends • Leverage Modern Sales Technology • Utilize tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, Nooks, and other prospecting platforms to drive efficiency and pipeline visibility • Maintain accurate activity tracking, prospect data, and forecasting hygiene within Salesforce • Collaborate across GTM • Partner closely with Marketing to sharpen messaging. Giving frontline feedback from the market that can directly influence outreach strategy and the evolution of the product roadmap. • Work side by side with Account Executive teams to strategize outreach and ensure seamless opportunity handovers.

🎯 Anforderungen

• 1–3 years of experience in sales, business development, customer-facing roles, at high-growth/startup environments (internship experience welcome) • Bachelor’s degree business, communications, or IT fields preferred • Strong interest in enterprise sales and AI technology • Highly motivated by goals, performance metrics, and career growth • Self-starter who is curious, coachable, resilient, and comfortable operating in a fast-moving environment • You are persistent, organized, and follow through with all follow-ups. You understand that success in sales comes from consistent effort over time. • Strong written and verbal communication skills with the ability to tailor messaging to different audiences • Comfortable using modern AI and productivity tools such as ChatGPT, Claude, Gemini, or similar platforms to improve workflow and efficiency • Naturally collaborative team player who enjoys sharing best practices and learning from others • Energetic and confident, engaging with prospects through high-volume dialing and other outbound activities You bring a ‘smile and dial’ attitude and can quickly overcome objections smoothly and move forward with ease. • Willing and able to travel approximately 20–30% of the time for customer meetings, industry events, conferences, and team collaboration opportunities.

🏖️ Vorteile

• Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best. • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work. • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth • Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs • Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees • Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.