Engagement Manager – Professional Services

🕒 vor 26 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $140.000 - $170.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 1%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Omni

Omni

51 - 200 Mitarbeiter

Gegründet 2022

🤖 Künstliche Intelligenz

☁️ SaaS

🤝 B2B

💰 €69.000.000 Series B - Omni im 2025-03

Artificial Intelligence • SaaS • B2B

Omni ist eine KI-gesteuerte Analytics-Plattform, die Unternehmensdaten in eine verwaltete Quelle der Wahrheit für vertrauenswürdige Antworten und Einblicke verwandelt. Sie bietet natürliche Sprach-KI-Chats, BI-Funktionen (Dashboards, Visualisierungen, SQL, Tabellenkalkulationen mit Live-Formeln) und einen einbettbaren Analytics-Stack mit semantischem Modellieren, Integrationen (Snowflake, BigQuery, dbt usw. ) und Sicherheitskontrollen auf Unternehmensebene. Omni richtet sich an Daten-, Geschäfts- und Produktteams, um Self-Service-Analysen, White-Label-Embedding und verwaltete KI für schnellere Entscheidungsfindung bereitzustellen.

Beschreibung

• Own process and hygiene across the full engagement lifecycle, from scoping through Salesforce tracking to subcontract completion • Partner with Sales, Managing Architects, delivery partners, and Finance to keep transactions clean and on time • Serve as the primary relationship owner for regional subcontracting partners • Align with partner capacity, coordinate assignments, host a weekly sync, and maintain tracking systems • Support customer projects through project management and requirements gathering • Act as a first point of escalation on accounts needing additional support • Support pre-sales by maintaining PS presale collateral, advising Account Executives on positioning and scoping, and coordinating SOWs for non-standard engagements • Drive operational improvements through structured initiatives, decreasing overhead and rapidly delivering tangible impact • Bring structure and clarity to ambiguous problems and drive tasks independently to completion • Report to the Regional Director of Professional Services and link Sales, customers, and the partner network

🎯 Anforderungen

• 3+ years in consulting, SaaS, data or other relevant domains • Track record of exceeding performance objectives as an individual contributor or a manager • Excellent cross-functional collaborator, especially with sales teams • Builder mentality — comfortable in an environment where process is still forming • Clear, direct communicator who gives feedback early and often • Appreciation for core concepts of consulting businesses including PS products, revenue management, time tracking and utilisation management • Experience implementing analytics or embedded analytics • Familiarity with dbt, Snowflake, or modern data stack tooling • Prior experience at a high-growth Series B/C company • Experience across the full professional services delivery cycle from pre-sale through to project completion • Comfort in a high-pressure deal cycle, understanding stakeholder challenges, empathizing with their position, and outlining a path to success

🏖️ Vorteile

• Offers Equity • Health, dental, and vision insurance • 401(k) Plan • Unlimited PTO • Passionate, supportive team with extensive experience in the space • Reasonable accommodations during the interview process

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