Senior Forward Deployed Engineer

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $175.000 / Jahr

⏰ Vollzeit

🟠 Senior

👷🏻‍♀️ Ingenieur

👻 Geisterscore 4%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 41 Tagen offen.

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PackageX

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

💼 Beratung

🏥 Gesundheitswesen

🏨 Gastgewerbe

Consulting • Healthcare • Hospitality

PackageX ist ein Unternehmen, das darauf abzielt, die Logistik durch Automatisierung und Digitalisierung zu revolutionieren. Es bietet Lösungen zur Automatisierung von Paket- und Bestandsprozessen in Lagern, Geschäften und Gewerbegebäuden. Die Plattform von PackageX nutzt fortschrittliche Scanning-Technologie und integriert sich über APIs mit verschiedenen Systemen, um Effizienz, Genauigkeit und Transparenz zu verbessern. Zu ihren Angeboten zählen Etikettenscanning und Bill of Lading APIs zur Optimierung des Paketmanagements und der Erfüllung, mit dem Ziel, Logistik-Teams in verschiedenen Sektoren wie Lagerhaltung, Hochschulbildung und Gastgewerbe mit KI-gestützten Workflows und verbundenen Datenquellen auszustatten. Die Mission des Unternehmens ist es, Logistikoperationen zu modernisieren, Echtzeit-Updates bereitzustellen und den manuellen Aufwand bei der Paketabwicklung zu reduzieren.

Beschreibung

• Work directly with prospects, customers, technology partners, platform, AI, and GTM teams • Understand complex physical operations and design and build high-value workflows • Establish ROI and move enterprise opportunities from discovery through commercial close and go-live • Own customer relationships and enterprise opportunities while remaining hands-on in workflow design and configuration • Conduct customer operational and workflow discovery • Design current-state and future-state workflows • Configure PackageX workflows and build hands-on solutions • Set up, test, and technically validate pilots • Articulate technical and business value • Identify and manage technology partner relationships • Develop and progress target accounts from prospecting and discovery through solutioning and close • Build relationships across operational, technical, and executive customer stakeholders • Qualify, progress, and own enterprise opportunities through customer decision and commercial close • Travel to customer sites for workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities • Partner with GTM AI and leadership on account strategy, stakeholder mapping, follow-up, opportunity progression, and commercial process • Configure workflows, rules, forms, logic, automations, and solution components • Test workflows and troubleshoot configuration, workflow, data, integration, and operational issues • Document workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions • Build repeatable workflow playbooks by industry and use case • Remain involved after close in workflow configuration, technical solution integrity, significant solution changes, and technically complex expansions • Independently run operational and commercial discovery within the first 90 days • Build and demonstrate working PackageX solutions, run successful pilots and executive readouts, and identify reusable workflows and platform patterns

🎯 Anforderungen

• 5–8 years in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting • Experience working directly with enterprise customers • Experience configuring or implementing enterprise software platforms from sales discovery to solution design and go-live • Experience owning substantive customer relationships • Ability to connect technical solutions to operational outcomes and business value • Strong commercial aptitude and interest in qualification, executive engagement, opportunity progression, and closing • Strong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies • Comfortable with APIs, integrations, configuration logic, and technical documentation • Strong communication skills with business and technical stakeholders • Comfortable creating structure in fast-moving, ambiguous environments • Strong curiosity about logistics, supply chain, and physical operations • Customer-facing, hands-on builder mentality • Strong workflow and systems thinking • Strong customer presence and relationship-building ability • High ownership from problem discovery through customer decision • Ability to simplify, configure, and test complex workflows • Comfortable being in the field with customers and in ambiguous environments • Strong documentation discipline and thoughtful, clarifying questions • Low ego, high ownership, proactive, and detail-oriented • Strong bias toward winning a deal and getting customers live

🏖️ Vorteile

• Performance-based bonus tied to qualified opportunity progression, workflow quality, successful pilots, customer value creation, and ARR/commercial outcomes • Meaningful equity grant aligned with the company’s stage and the scope of the role • Competitive medical, dental, and vision insurance • 401(k) plan • Paid time off and company holidays • Remote or hybrid work flexibility, depending on location and business needs

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