Senior Director, Strategic Partnership Management – Program Operations

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Pathstream

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

📚 Bildung

👥 HR Tech

⚡ Produktivität

💰 Venture Round im 2021-08

Education • HR Tech • Productivity

Pathstream ist ein Unternehmen, das sich auf die Weiterbildung von Arbeitnehmern mit essenziellen digitalen Kompetenzen konzentriert, die für die Zukunft der Arbeit benötigt werden. Sie bieten Programme an, die die Produktivität steigern, indem sie gezielte Kompetenzaufbau- und Karriereorientierung bereitstellen. Ihre Lösungen zielen darauf ab, die Bindung der Mitarbeiter an der Basis zu verbessern und die digitale Transformation in Unternehmen voranzutreiben, indem sie eine technikaffinere Belegschaft entwickeln. Pathstream setzt sich auch für Vielfalt ein, indem es hilft, einen vielfältigen Talentpool aufzubauen. Sie kombinieren KI-gesteuerte Kompetenzentwicklung mit menschlichem Coaching, um die Karriereentwicklung zu unterstützen und die Managementfähigkeiten zu verbessern, damit Mitarbeiter bestens für sich wandelnde Rollen in der digitalen Welt gerüstet sind.

Beschreibung

• Serve as the primary day-to-day point of contact for our Fortune 50 client stakeholders — building trusted relationships at multiple levels and translating their feedback and requirements into internal action • Identify, pursue, and grow relationships with relevant business partners to support the program • Represent Pathstream's interests confidently and diplomatically; navigate competing priorities with clarity and care • Draft and review internal and external communications related to the client relationship — from executive updates to partner-facing summaries • Directly guide our operations and marketing teams on an ongoing basis — diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement, and directing team focus accordingly • Track program performance closely: understand the data, identify insights, and ensure the team is intervening effectively when metrics need attention. Anticipate risks and surface tradeoffs early; proactively drive course corrections without waiting to be escalated to • Evaluate and give substantive feedback on learner-facing marketing — bringing strong instincts on what drives quality applications, program completion, sustained coaching engagement, and ultimately job placement; hold the bar on campaign strategy, not just execution • Identify longer-term opportunities and surface them to our engineering, product, and learning design teams • Continuously translate learnings about what's working — and what isn't — into more efficient, scalable operational processes and systems

🎯 Anforderungen

• 7+ years in program management, strategic partnerships, or a related role — ideally with experience managing a large enterprise or consumer-facing partner • Strong analytical skills: you're comfortable pulling and interpreting data and communicating findings clearly to non-technical audiences • Exceptional written communication — you can write a crisp executive summary, a thoughtful partner email, or substantive feedback on a marketing campaign • Proven track record of driving alignment across multiple internal teams without direct authority • Strategic thinker who can zoom out to set direction and zoom in to unblock execution • Strong intuition for consumer-facing marketing strategy — you can assess whether a campaign will drive the right learner behaviors and push back when it won't • Comfortable with ambiguity; you're energized by broad ownership, not intimidated by it • Experience working with or at large enterprise partners; prior strategy consulting experience a plus

🏖️ Vorteile

• 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents • Health, commuter, and parking flexible spending accounts • Employee Assistance Program (mental health, financial health, legal support, and more) • Free access to wellbeing apps like Ginger and Headspace • Flexible paid time off and paid holidays • Generous paid parental leave • Short and long-term disability insurance • Annual professional development budget • Company-provided laptop • Remote-first culture • Life insurance (100% company paid) • 401(k)