Enterprise Client Renewal Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $71.500 - $90.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 17%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Paylocity

Paylocity

5001 - 10000 Mitarbeiter

Gegründet 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 €10.000.000 Venture Round - Paylocity im 2008-05

HR Tech • SaaS • B2B

Das 412. Testgeschwader der Edwards Air Force Base ist ein wichtiger Bestandteil der US-Luftwaffe, der sich der Luft- und Raumfahrttestung und -bewertung widmet. Das Geschwader überwacht verschiedene Programme zur Verbesserung der Einsatzfähigkeiten und Sicherheit im militärischen Luftfahrtsektor. Es spielt eine entscheidende Rolle bei der Unterstützung der Edwards Airmen und fördert Innovationen durch Initiativen wie den Spark Tank-Wettbewerb, der Bildung und Gemeinschaftsengagement in den MINT-Bereichen betont.

Beschreibung

• Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closing renewal opportunities • Engage Client Service teams and clients about upcoming renewals, value realization, business goals, objections, and risks • Partner with Client Service and Sales teams to develop renewal strategies supporting client growth and mitigating churn risk • Collaborate cross-functionally with Sales, Customer Success, Legal, and Finance to support renewals and resolve blockers • Navigate enterprise procurement processes, legal reviews, and pricing structures • Identify renewal risks and develop account-retention strategies • Resolve complex client issues • Improve renewal processes and identify automation and standardization opportunities • Maintain renewal forecasts and pipeline data • Track renewal performance metrics and report trends to leadership • Streamline enterprise renewal workflows, contract templates, approval paths, and internal communications • Meet success metrics including renewal rate, on-time renewal rate, net revenue retention, time to close, and forecast accuracy

🎯 Anforderungen

• Bachelor's Degree required • 5–7 years of project management or technical account management experience required • Previous experience managing high-volume, end-to-end enterprise-level renewals, including quoting, in the SaaS/Tech industry strongly preferred • Strong communication, negotiation, conflict resolution, and interpersonal skills • Ability to manage multiple accounts and deadlines simultaneously • Data-driven and comfortable working in CRM systems such as Salesforce and ZoomInfo • Comfortable discussing contracts, pricing, and renewal terms with clients • Ability to work across departments and functions • Highly organized with strong attention to detail • Must be able to sit and/or stand for up to 8 hours a day • Must have close visual acuity for data and figure analysis, transcription, computer-terminal viewing, extensive reading, and visual inspection • Must be available five days per week during designated work hours • Must work from home or a location of record within the U.S.

🏖️ Vorteile

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Perks supporting employees, their families, and finances • Career development • Quarterly bonus • Restricted stock unit grant based on individual performance • Full range of benefits

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