VP, Critical Power – UPS Operations

🕒 vor 20 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

⚙️ Operations

👻 Geisterscore 20%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Pearce Services

Pearce Services

1001 - 5000 Mitarbeiter

🏗️ Bauwesen

📦 Logistik

💼 Beratung

Construction • Logistics • Consulting

Pearce Services ist ein nationaler Anbieter von Lösungen für die ingenieurtechnische Gestaltung, den Betrieb und die Wartung von unternehmenskritischen Infrastrukturen. Das Unternehmen entwirft, baut, errichtet und wartet Telekommunikationsnetze (drahtlos, drahtgebunden und Glasfaser), erneuerbare Energieanlagen (kommerzielle und umweltfreundliche Solar-, Wind- und Energiespeicherung), Netzwerke für EV-Ladestationen sowie Datenzentren/kritische Infrastruktursysteme. Unterstützt von CBRE und einer großen landesweiten Außendienstmitarbeitergruppe bietet Pearce vorbeugende und vorausschauende Wartung, Fernüberwachung, Schnellreparaturen, HVAC- und Elektrodienstleistungen sowie schlüsselfertige unterbrechungsfreie Stromversorgungslösungen, um Anlagen online und optimiert zu halten.

Beschreibung

• Lead Pearce's UPS business with full responsibility for nationwide financial and operational performance • Own the complete UPS P&L, including revenue growth, profitability, cost management, customer satisfaction, and service delivery • Provide strategic and operational leadership for field technicians, operational leaders, and service partners • Own and deliver P&L targets, including revenue growth, margin performance, and cost management • Lead field service operations, including technicians, dispatch, and service partner networks • Assume enterprise-wide responsibility for workforce planning, operational performance, financial results, and customer satisfaction • Drive performance across utilization, route efficiency, first-time fix rates, and SLA attainment • Provide leadership and oversight for UPS operations across all geographic regions, markets, and customer accounts nationwide • Partner with Sales and Business Development on national accounts, MSAs, and market expansion • Establish and execute national operating strategies for profitable growth, service excellence, and operational consistency • Build and scale a regional service partner ecosystem • Serve as executive escalation point for customer, quality, and service delivery issues • Develop leaders and build a high-performing, safety-first culture across a distributed workforce

🎯 Anforderungen

• 10+ years of experience in field service operations, UPS, power systems, battery storage, or related industries • Direct experience with UPS infrastructure and OEM ecosystems • Experience owning enterprise-level operational and financial performance across a national organization, including full accountability for revenue, profitability, staffing, and customer outcomes • Demonstrated success leading multi-site or nationwide service operations with responsibility for multiple regions, business units, or large-scale distributed workforces for scalable growth • Deep understanding of power electronics and distribution, UPS systems, generators, and/or critical electrical systems • Deep understanding and experience managing leaders of leaders and driving performance across geographically dispersed teams, including field technicians and third-party service partners • Experience improving operational performance metrics such as utilization, SLAs, and service efficiency • Executive presence with the ability to influence customers, partners, and senior leadership • Strong financial acumen, analytical skills, and data-driven decision-making capability • Experience working in a matrixed, high-growth environment • Experience scaling operations during periods of rapid growth or transformation

🏖️ Vorteile

• Competitive compensation • Medical, dental, and vision insurance • Flexible spending accounts • HSA option • Paid vacation • Paid holidays • Company-matching 401(k) retirement plan • Life insurance • Tuition reimbursement • Professional development training • Company vehicle, as required for the role • Phone, laptop, or tablet, as required for the role • Necessary tools and safety equipment

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