Senior Director of Engineering, AI Agents

Stelle nicht auf LinkedIn

🕒 vor 18 Tagen

⛷️ Utah – Remote

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⏰ Vollzeit

🟠 Senior

🖥 Softwareentwickler

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Podium

Podium

1001 - 5000 Mitarbeiter

Gegründet 2014

💼 Beratung

📣 Marketing

📦 Logistik

Consulting • Marketing • Logistics

Podium ist eine umfassende, KI-gesteuerte Plattform, die darauf ausgelegt ist, Geschäftsabläufe durch die Steigerung von Lead-Konversionen, Marketing und Kundenbindung zu verbessern. Sie bietet Lösungen wie KI-gestützte Chatbots, Bewertungsmanagement, Text-Marketing und Terminplanung, um Unternehmen dabei zu unterstützen, Leads effizient zu erfassen und zu konvertieren. Die KI von Podium interagiert mit potenziellen Kunden, automatisiert Routineaufgaben und verwaltet die Kommunikation über verschiedene Plattformen wie Google, Facebook, SMS und Drittanbieter-Webseiten. Sie ist speziell auf Branchen wie Automobil, Einzelhandel, Gesundheit & Wellness und haushaltsnahe Dienstleistungen zugeschnitten und unterstützt Unternehmen dabei, Leads in wiederkehrende Verkäufe zu verwandeln.

Beschreibung

• Own the technical architecture and roadmap for Podium's AI agent platform, including orchestration, tool-use frameworks, memory, and reasoning systems • Lead and grow a team of engineers building and operating production agent systems • Set the technical bar and remain hands-on in design, code, and incident response • Build and mature offline and online evaluation infrastructure, quality metrics, and feedback loops • Drive new agent capabilities and workflows from “0 to 1,” then harden systems for reliability, latency, and cost at scale • Partner with Product to translate business outcomes into agent capabilities and prioritized technical bets • Partner with Infrastructure and Platform teams on observability, cost efficiency, resilience, model routing, latency budgets, fallback behavior, and guardrails • Work directly with customers and Sales, CS, and Support teams to identify where agents succeed or fail and feed insights into the roadmap • Establish best practices for prompt/context engineering, agent testing, safety, guardrails, and responsible autonomous-system deployment • Represent AI Agents engineering in leadership discussions and make build-vs-buy and model-vs-vendor tradeoffs

🎯 Anforderungen

• 10+ years of software engineering experience, including significant time in engineering leadership roles (Director, Head of Engineering, or equivalent scope as a hands-on lead) • Direct experience building and operating production LLM-powered or agentic systems serving real users at real volume with real reliability requirements • Deep fluency in applied AI architecture, including orchestration frameworks, tool-calling/function-calling patterns, RAG, and context management • Understanding of tradeoffs between latency, cost, and quality • Track record of building and scaling evaluation systems for non-deterministic software • Experience leading both “0 to 1” builds and “1 to scale” hardening • Strong cross-functional collaboration with Product, Infrastructure, and customer-facing teams • Communication skills to align technical decisions with business outcomes • Hands-on fluency with modern AI coding tools such as Claude Code, Codex, Cursor, or similar • Experience building agent systems for customer-facing, revenue-critical workflows (preferred) • Familiarity with voice AI, conversational AI, or real-time multimodal systems (preferred) • Experience in a high-growth SaaS or vertical software company, ideally serving SMB customers (preferred) • A point of view on the frontier of agentic AI (preferred)

🏖️ Vorteile

• Join the leaders in AI agents, building on a product trusted by 60,000+ businesses • Career-defining growth with ownership of a product area at the center of Podium's future • Build with world-class talent • Make a real impact on local business • Equal employment opportunities

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