Senior Engineer, Collaboration

🕒 vor 3 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🧑‍💻 Full-Stack-Entwickler

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Presidio

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

Presidio ist ein globales IT-Lösungs- und Dienstleistungsunternehmen, das agile, sichere digitale Plattformen entwirft, implementiert und verwaltet, um Unternehmenskunden bei der Beschleunigung der digitalen Transformation zu unterstützen. Zu den Angeboten gehören Cloud-Migration und moderne Plattformen, Managed Services, KI und Datenanalysen (einschließlich agentischer und privater KI), Cybersicherheit, Netzwerke, Zusammenarbeit sowie Lifecycle-/Finops- und Beschaffungs-/Verbrauchsfinanzierung. Presidio bedient regulierte und Unternehmenssektoren wie Gesundheitswesen, Medien & Unterhaltung, Finanzen, öffentlichen Sektor und Versorgungsbetriebe.

Beschreibung

• Lead end-to-end solution delivery, including complex architecture, design, configuration, implementation, testing, and documentation • Collaborate with customers to define functional and technical designs • Lead customer design sessions, effectively setting expectations, understanding business requirements, and representing Presidio with professionalism and technical expertise • Develop and deploy dial plans, call routing, high availability and redundancy features, and QoS designs • Solid understanding of E911 solutions (e.g., RedSky) • Design and implement Cisco Unified Communications Manager, Unity Connection, Expressway, SBC, and UCCX (including scripting) • Deliver enterprise voice and video solutions using Cisco, WebEx Calling MT/DI, Microsoft Teams Calling, and Zoom Collaboration platforms • Document technical solutions including 'as-built' documentation, Visio diagrams, and test plans • Apply automation and scripting capabilities to streamline project tasks and improve overall deployment efficiency where applicable • Provide knowledge transfer and admin training to customers • Partner with project managers and team members to deliver successful outcomes • Act as a trusted advisor for customers, recommending improvements and identifying business opportunities • Maintain a strong understanding of Network Infrastructure and Security technologies to effectively troubleshoot and support all components of the collaboration environment • Stay current with emerging technologies and best practices in collaboration and contact center platforms.

🎯 Anforderungen

• 8+ years of experience in designing, implementing, and supporting Cisco Collaboration technologies • Deep hands-on experience with: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Expressway & SBC, Cisco UCCX (including scripting and design), Cisco Emergency Responder, Cisco WebEx Calling MT/DI, Microsoft Teams Calling, Zoom Collaboration Solutions, Gateways (MGCP, SIP, PRI, FXO, FXS), Quality of Service (QoS) on routers/switches • Experience integrating third-party collaboration tools (faxing, call recording, paging, etc.) • Proficiency in server virtualization and cloud collaboration platforms • Strong communication, presentation, and customer-facing skills • Ability to lead projects independently and mentor junior engineers. • Bachelor's Degree in Computer Science, Engineering, or equivalent work/military experience • CCNP Collaboration required or equivalent experience

🏖️ Vorteile

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options