Senior Solutions Engineer – Platform & Analytics

🕒 vor 28 Tagen

🐊 Florida – Remote

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⏰ Vollzeit

🟠 Senior

🏗️ Plattformingenieur

👻 Geisterscore 10%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Quvia

Quvia

201 - 500 Mitarbeiter

Gegründet 2019

📦 Logistik

💼 Beratung

🏥 Gesundheitswesen

Logistics • Consulting • Healthcare

Quvia ist eine KI-gesteuerte Quality-of-Experience (QoE)-Plattform, die Echtzeit-Einblicke, Analysen und intelligentes Netzwerkmanagement für mobile und entfernte Vermögenswerte wie Schiffe, Flugzeuge und netzferne Standorte bietet. Sie misst und überwacht die QoE von Anwendungen, integriert Drittanbieter-Konnektivitätsdaten und nutzt maschinelles Lernen zur dynamischen Orchestrierung von Multi-Provider-Hybridnetzwerken, um den Datenverkehr, die Kapazität und die digitalen Benutzererfahrungen zu optimieren. Die Lösungen von Quvia umfassen Optionen zur Überwachung bei geringer Bandbreite, flottenweite Kapazitätskontrollen und app-gesteuertes QoE-Management für Betreiber in der Luftfahrt-, Schifffahrts- und Ferninfrastruktur.

Beschreibung

• Collaborate with sales and product teams to understand customer requirements and design tailored satellite communication solutions • Conduct site surveys and feasibility studies for new customers • Oversee installation, configuration, and testing of Quvia systems across different business verticals • Troubleshoot complex issues during the POC phase and work with customer, QA, and Engineering teams to deploy fixes • Develop and maintain comprehensive documentation for solutions and services • Act as a technical advisor to customers on best practices and optimal use of terrestrial and satellite communication systems • Conduct training sessions and workshops for customers and internal teams • Stay updated on advancements in Quvia systems • Coordinate with sales, product management, systems, engineering, QA, and service delivery teams • Manage handover from POC to service delivery and support

🎯 Anforderungen

• Bachelor’s or Master’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field • At least 5 to 7 years of customer-facing solutions engineering experience • Comfortable owning technical discovery and scoping, with a prototyping mindset to support demos and the entire POC lifecycle • At least 5 to 7 years of experience implementing networking concepts • Strong Linux command-line skills • Scripting in Python or Bash • Comfort using REST APIs and JSON for integration work • At least 5 to 7 years of experience sizing, testing, and validating server hardware • Familiarity with hypervisors such as VMware vSphere, Hyper-V, or KVM • At least 5 to 7 years of experience with front-end development skills for building quick dashboards using a JS framework or tools like Grafana • Working knowledge of data engineering and analytics, including building pipelines, working with SQL, and turning network telemetry into insight • Strong communication skills and ability to convey technical concepts to non-technical stakeholders • Ability to handle competing priorities simultaneously • Preferred: Network telemetry and observability fluency across SNMP, NetFlow and IPFIX, syslog, SQL, and dashboarding tools such as Grafana • Preferred: Vertical domain experience in aviation, maritime, cruise, hospitality, or offshore energy

🏖️ Vorteile

• 401(k) with 100% match up to 4.0% after one year of service • Competitive health benefits, including optical and dental • Life Insurance • Performance Bonus • Flexible paid time off policy • Monthly Phone Allowance • Opportunity to work in cross-functional teams • Connectivity and content engineering and business knowledge

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