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Senior Director, Customer Innovation

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $210.600 - $285.000 / Jahr

⏰ Vollzeit

🟠 Senior

👔 Direktor

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Rapid7, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von Rapid7. Geprüft vor 6 Stunden.

Logo of Rapid7

Rapid7

1001 - 5000 Mitarbeiter

Gegründet 2000

🔒 Cybersecurity

Cybersecurity

Rapid7 ist ein Cybersecurity-Unternehmen, das eine Reihe von Lösungen bereitstellt, die darauf ausgelegt sind, Cloud-, Identity- und Endpoint-Umgebungen zu schützen. Die Command Platform des Unternehmens nutzt künstliche Intelligenz, um tiefgehende Einblicke in Cybersecurity-Bedrohungen und Schwachstellen zu liefern. Zum Portfolio von Rapid7 gehören Managed XDR für kontinuierliches Monitoring, Erkennung und Incident Response sowie Tools für Attack Surface Management, Vulnerability Management und Threat Intelligence. Das Unternehmen ist bekannt für Open-Source-Projekte wie Metasploit und Velociraptor, die die Schwachstellenforschung unterstützen und Cybersecurity-Frameworks weiterentwickeln. Rapid7 legt zudem großen Wert auf Community und Unternehmenskultur, engagiert sich für Diversity, Equity & Inclusion und betreibt Public-Policy-Advocacy, um Cybersicherheit im größeren Maßstab zu stärken. Das Unternehmen betreut weltweit über 11. 000 Unternehmen und liefert über die Rapid7 Labs fundierte Analysen zu Angriffstrends und neuen Bedrohungen.

Beschreibung

• Serve as a critical business driver and executive leader overseeing Rapid7's specialized technical sales organization, including Sales Engineering Specialists, Forward Engineering, Labs, and the Sales Engineering Center of Excellence (COE) • Transform these entities into a cohesive, scalable, and highly strategic engine that directly impacts global revenue and product innovation • Formulate and deliver an end-to-end macro strategy encompassing Sales Engineering Labs, COE, and Forward Engineering teams with clear, outcome-oriented milestones • Develop a comprehensive 12-month organizational roadmap transitioning the team from tactical support to a unified, strategic ecosystem aligned with global business goals • Transition the sales engineering integration unit from basic connector builders to an enterprise-grade platform Forward Engineering team capable of advancing architectural vision • Cultivate a robust internal talent pipeline by transitioning from day-to-day management to organizational depth, mentoring successors, and formalizing execution plans for frontline leaders • Build and maintain formal succession and development frameworks within the COE to raise engineering standards and leadership capabilities • Partner with Worldwide Sales Leadership to define, audit, and document field requirements for specialist sales engineering resources versus territory sales engineers • Present data-driven business cases highlighting the strategic necessity, ROI, and resource scaling of each specialist function ahead of annual planning cycles • Maintain a highly visible executive presence in high-stakes corporate settings, driving cross-functional alignment and navigating organizational change

🎯 Anforderungen

• 10+ years of experience leading technical sales or systems engineering teams within cybersecurity, with at least 4+ years managing multi-tiered organizations (managing managers) • Demonstrated technical operations mastery, with proven experience overseeing complex technical infrastructure groups such as Cloud/On-Prem Demo Labs, Centers of Excellence, or Technical Enablement functions • High conceptual familiarity with Forward Engineering and systems architecture, including API ecosystems, security orchestration (SOAR), technology integrations, and enterprise security platforms • Strong financial and operational acumen, with experience structuring headcount models, proving ROI on technical overhead, and mapping engineering performance to revenue attainment metrics • High-stakes mediation skills and self-awareness to manage conflict, adapt to challenging group dynamics, and maintain an active, commanding leadership voice under pressure • Ability to think big and act small — breaking massive organizational goals into time-bound milestones, executing rapidly, and pivoting effectively based on business metrics • Ability to establish clear ownership, roles, and responsibilities within highly complex technical matrices, relentlessly delivering value over mere activity • Exceptional resilience and communication during periods of organizational evolution, actively driving alignment and understanding the rationale for change • Ability to build global internal networks and integrate diverse technical perspectives to make efficient, transparent decisions that maintain organizational momentum • A commitment to embodying our core values, fostering a culture of excellence that drives meaningful impact and collective success

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