Renewals Manager

🕒 vor 3 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Redwood Software

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 1993

☁️ SaaS

🏢 Unternehmen

🤝 B2B

SaaS • Enterprise • B2B

Redwood Software ist ein Cloud-natives Unternehmenssoftwareunternehmen, das Plattformen für Workload-Automatisierung und Service-Orchestrierung (RunMyJobs) bereitstellt, um Geschäftsprozesse über SAP-, ERP-, Cloud- und Vor-Ort-Systeme zu automatisieren und zu orchestrieren. Die SaaS-Angebote umfassen Job-Scheduling, Managed File Transfer, Finanz-/Record-to-Report-Automatisierung, DevOps- und Datenorchestrierung mit Low-Code-Tools, tiefgehenden SAP-Integrationen und unternehmenskritischer Sicherheit und Support.

Beschreibung

• Manage the entire contract renewal lifecycle, from initial contact with the customer to contract signing. • Collaborate with your partners in the Sales Organization to ensure customer satisfaction and identify potential expansion opportunities. • Proactively engage with customers to understand their needs, identify potential risks to renewals, and build strong relationships. • Negotiate contract terms and pricing with customers, ensuring on-time renewals. • Work closely with Sales to hand off leads for upsell and cross-sell opportunities. • Maintain accurate records of renewal activities and track key metrics, such as renewal rate, churn rate, and renewal revenue. • Forecast renewal revenue and provide regular updates to management. • Develop and execute renewal strategies to achieve or exceed renewal targets. • Continuously improve the renewal process and contribute to best practices. • Stay up-to-date on Redwood Software's products and services, as well as industry trends.

🎯 Anforderungen

• 3+ years' experience in renewals management, account management, or a related field, preferably in the software industry. • Proven track record of achieving or exceeding renewal targets. • Strong negotiation and communication skills, both written and verbal. • Excellent relationship-building skills and ability to establish rapport with customers. • Ability to understand customer needs and identify opportunities for growth. • Strong analytical and problem-solving skills. • Experience with CRM systems (e.g., Salesforce) and other sales tools. • Ability to work independently and as part of a team. • Highly organized and detail oriented.

🏖️ Vorteile

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development