Claims Manager

🕒 vor 13 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Reserv Claims

Reserv Claims

1 - 10 Mitarbeiter

🛡️ Versicherung

☁️ SaaS

🤖 Künstliche Intelligenz

Insurance • SaaS • Artificial Intelligence

Reserv Claims ist ein B2B-SaaS-Anbieter und Third-Party-Administrator (TPA), der sich auf Schadenversicherungen (P&C) spezialisiert hat. Das Unternehmen kombiniert eine KI-gesteuerte Schadensautomatisierung, ein Netzwerk geschulter Gutachter, konfigurierbare Workflows sowie Analytics/APIs, um Versicherern, MGAs und Underwritern bei der effizienteren Abwicklung von Schadensfällen und der Erzielung besserer Ergebnisse zu helfen. Reserv legt Wert auf moderne Technologie, datengetriebene Berichterstattung, erstklassigen Service und globale Operationen in Nordamerika, dem Vereinigten Königreich und der EU.

Beschreibung

• Manage a team of adjusters managing a mix of accounts and lines of business, including general liability and commercial property • Achieve or exceed goals and overcome obstacles consistently • Implement and maintain best practices for claim intake, investigation, evaluation, settlement, and recovery • Monitor and analyze claims data to identify trends, patterns, and process improvement opportunities • Align the team with client and customer expectations of the claims process • Serve as a resource for escalated claims • Ensure accuracy and adequacy of all aspects of claim reserving • Develop and implement strategies to mitigate fraudulent claims and ensure legal and regulatory compliance • Foster a positive work environment, promote teamwork, and encourage professional growth and development • Execute performance management; attract, hire, retain, and provide high-level training • Collaborate with Account Management, Compliance, and Claim Operations on complex or escalated claims-related issues • Maintain relationships with policyholders, agents, brokers, and legal representatives • Prepare and present claims reports, metrics, and analysis to clients and customers; advise clients on claim trends and loss mitigation

🎯 Anforderungen

• Candidates must reside in an eligible U.S. state throughout employment • Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States • Active insurance adjuster’s license by way of a designated home state, or home state • Bachelor's degree in insurance, business administration, or a related field • Relevant certifications such as CPCU or AIC are a plus • 10+ years in insurance claims management experience in multiple lines of business, preferably property, general liability and/or auto with bodily injury experience • 5+ years management experience, preferably managing in a remote environment • Comfortable with technology and able to evolve claims systems and processes to drive better efficiencies and outcomes • Demonstrated commitment to quality, accuracy, and attention to detail • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

🏖️ Vorteile

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want

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