Advisory Engineer, Solutions IJ

Stelle nicht auf LinkedIn

🕒 vor 21 Tagen

🌾 Nebraska, Missouri, +2 weitere Bundesländer – Remote

infoinfo

💵 $100.000 - $110.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Ricoh UK

Ricoh UK

1001 - 5000 Mitarbeiter

Gegründet 1936

💼 Beratung

📦 Logistik

🏥 Gesundheitswesen

Consulting • Logistics • Healthcare

Ricoh UK ist ein Anbieter von umfassenden Geschäftslösungen, der sich auf die Integration und Optimierung von Technologien spezialisiert hat, um die Effizienz und Produktivität am Arbeitsplatz zu verbessern. Ihr Angebot umfasst Managed Print Services, Cloud- und Infrastrukturlösungen, Cybersicherheit, Digitaldruck und Geschäftsprozessmanagement. Ricoh UK konzentriert sich darauf, digitale Arbeitsumgebungen zu transformieren, um die Mitarbeitererfahrung zu verbessern und die Zusammenarbeit zu fördern. Außerdem bieten sie eine Vielzahl von Büro- und Produktionsprodukten wie Drucker und Scanner an. Sie betreiben zudem eine eCommerce-Plattform für die effiziente Beschaffung von IT- und Medienprodukten und engagieren sich für Nachhaltigkeit und kundenorientierte Innovation.

Beschreibung

• Serve as technical lead for pre-sales and post-sales implementation of Ricoh's integrated solutions portfolio • Act as a subject matter expert in Inkjet, Continuous Feed, color management, software solution technologies, and related disciplines • Serve as the customer's trusted advisor throughout the customer lifecycle • Assess customer workflow goals • Demonstrate solutions • Assist in developing return-on-investment analyses • Provide basic project management for implementations • Train customers • Architect integrated hardware and software solutions to improve workflows, reduce costs, and drive customer satisfaction • Support CP sales representatives with technical leadership and guidance • Support hardware and software revenue plans • Perform print sample requests with associated ink estimates • Review final Pricing Release Letters for accurate hardware configurations • Perform State of Readiness account reviews for pending installations • Lead Solution Assurance activities related to hardware sales • Attend relevant sales meetings in the field and at the Boulder CEC • Achieve assigned professional services revenue plan • Implement integrated solutions across the Commercial Print portfolio • Lead professional services deliveries using Statement of Work templates • Advocate for customers to ensure complete satisfaction and acceptance • Maintain ongoing development of pre-sales, technical, and business skills • Attend required technical training • Become a subject matter expert in CFIJ hardware, data streams, workflow, finishing, and related technologies • Manage assigned territories and objectives • Independently prioritize workload and address conflict resolution

🎯 Anforderungen

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience • Minimum of 6 years of experience in printing, pre-sales and post-sales services, solutions implementation, and/or related industry environments • Strong face-to-face customer selling, negotiation, and relationship-building skills • Experience supporting sales plans through pre-sales and/or post-sales technical consulting activities • Ability to present solutions of diverse scope and analyze data • Experience with solution ROI, Proof of Concept (POC), Statement of Work (SOW), solution implementation, and project management throughout the customer lifecycle • Ability to work independently and demonstrate intuitive and creative thinking • Proven problem analysis and resolution skills • Strong knowledge of sales-cycle methodologies, processes, and techniques • Demonstrated presentation skills • Proven project management experience with six- or seven-figure implementations • Knowledge of Inkjet Continuous Feed hardware and software solutions • Proven track record working in Commercial Print or Transactional Print environments • Knowledge of host printing and data center environments • Knowledge of print-on-demand and transactional print environments • Understanding of print description languages including AFP, Metacode, LCDS, PostScript, PDF, and PCL • Understanding of print applications, workflows, and workflow solutions • Knowledge of book publishing and direct mail is a plus • Networking experience including WAN/LAN, TCP/IP, and network administration • Ability to work with diverse teams to formulate account strategies • Strong interpersonal, time management, and organizational skills • Ability to travel • Must be able to work and travel outside normal business hours as needed • Routine travel is required

🏖️ Vorteile

• Medical, dental, life, and disability insurance options • Retirement Savings Plan (401K) • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Team member tuition assistance programs • Paid vacation time • Paid holidays annually • Other benefits supporting health, wellness, and personal and professional development • Commission eligible

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