Director, Operational Readiness

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🕒 vor 22 Tagen

🐎 Kentucky, Texas – Remote

🐎 Kentucky – Remote 🤠 Texas – Remote

💵 $170.000 - $200.000 / Jahr

⏰ Vollzeit

🔴 Experte

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Riot Games

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2006

🎮 Gaming

📱 Medien

💰 €6.000.000 Venture Round im 2018-12

Gaming • Entertainment • Media

Riot Games ist ein führender Entwickler und Herausgeber von Videospielen, der am besten für die Erstellung und Unterstützung von League of Legends sowie einem Portfolio von wettbewerbsorientierten Mehrspieler-Titeln sowohl auf PC- als auch auf Mobilplattformen bekannt ist. Das Unternehmen betreibt groß angelegte Esport-Ligen und produziert Entertainment-Inhalte, Veranstaltungen und Musik, die mit seinen Spielen verbunden sind, während es globale Spielerdienste, Live-Operationen und gemeinschaftsorientierte Initiativen aufrechterhält.

Beschreibung

• Execute site readiness assessments against defined frameworks, evaluating people, process, and technology readiness prior to any new deployment or site activation • Administer the Go-Live Gate Process, tracking readiness criteria across all active deployments and escalating gaps that require resolution before approval to proceed • Coordinate pre-commissioning and acceptance testing activities in collaboration with construction, engineering, and operations teams, ensuring all systems are validated prior to operational handoff • Maintain and execute the Site Readiness Checklist and Commissioning Runbook for each deployment, adapting to site-specific requirements while adhering to standard process • Support the Customer Readiness Framework by verifying that staffing, SLAs, documentation, access controls, and support processes are confirmed and in place prior to customer go-live • Maintain the Readiness Scorecard for all active deployments, providing accurate and timely status updates to leadership and stakeholders • Identify readiness gaps early and coordinate with Standards & Governance, Technical Training, and site teams to resolve issues before they become go-live blockers • Serve as a key operational liaison with construction and project management teams during the transition from build to operate • Document lessons learned from each deployment to continuously improve the readiness process and inform future gate criteria • Support the development of the broader Operational Readiness function as the team and portfolio scale

🎯 Anforderungen

• 7+ years of experience in data center operations, commissioning, or critical infrastructure project coordination, with direct involvement in site activations or large-scale deployments • Hands-on experience executing commissioning and integrated systems testing (IST) processes in a data center or mission-critical facility environment • Proven ability to manage multiple concurrent deployment readiness workstreams, track open items, and drive closure under schedule pressure • Strong working knowledge of data center systems including power distribution, cooling, network infrastructure, and building management systems • Experience coordinating cross-functional teams spanning construction, engineering, IT, and operations in a deployment or handoff context • Familiarity with customer-facing operational requirements including SLA documentation, access management, and support readiness for colocation or HPC environments • Experience with project management tools and methodologies; PMP certification a plus • Familiarity with data center standards including Uptime Institute Tier standards, TIA-942, ASHRAE, and NFPA • Bachelor’s degree in Engineering, Operations Management, or a related field • Certifications preferred: PMP, CDCP, Uptime Institute Accredited Tier Specialist, or equivalent industry credentials.

🏖️ Vorteile

• Competitive Salary: Base salary range $170,000 – $200,000 (commensurate with experience) + bonus + sign-on equity grant. • Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. • 401(k) with Immediate Vesting: Generous company match • Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums. • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.