Manager, Hospitality Insights

Vermutlich ein Geisterjob

🕒 vor 4 Monaten

🇺🇸 Vereinigte Staaten – Remote

💵 $85.000 - $90.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of Saffire, LLC

Saffire, LLC

11 - 50 Mitarbeiter

💼 Beratung

📣 Marketing

✈️ Reisen

Consulting • Marketing • Travel

Saffire befähigt Hunderte von Kunden mit schönen, einzigartigen und ansprechenden Websites sowie dem integrierten SaffireTix-Ticketsystem. Die Plattform umfasst Online-, Vorverkaufs- und Eintrittsverkäufe sowie kontaktlose RFID-Bänder, um den Kunden ein sichereres und stressfreieres Erlebnis zu bieten. Saffires Spark-Content-Management-System macht es einfach, alles selbst zu steuern (mit unbegrenzter Unterstützung, wenn Sie sie benötigen) und bietet Zugang zu erstaunlichen Echtzeit-Berichten. Unsere Kunden lieben uns total, und Sie auch! Stolzer Partner der IFEA (International Festivals & Events Association), IAFE (International Association of Fairs and Expositions), WFA (Western Fairs Association), TAFE (Texas Association of Fairs & Events), TFEA (Texas Festivals & Events Association), ARC (Association of Rodeo Committees), NALS&RMA (North American Livestock Show & Rodeo Managers Association), MAFF (Missouri Association of Fairs & Festivals), PSACF (Pennsylvania State Association of County Fairs), Association of Connecticut Fairs und WSFA (Washington State Fairs Association). Teilnehmer bei TTIA (Texas Travel Industry Association), TACVB (Texas Association of Convention & Visitor Bureaus), IAVM (International Association of Venue Managers) und EAMC (Event & Arena Marketing Conference) WACVB (Western Association of Convention and Visitor Bureaus).

Beschreibung

• Partner with operations across a portfolio of 40+ live music amphitheaters • Support concession, pricing, and operations decision-making with insights and analytics • Deliver business intelligence and analytics services to in-venue stakeholders • Develop venue knowledge, including physical configuration, proposed technology, and operational processes • Produce heat maps, dashboards, presentations, and status updates using reporting standards • Support monthly business and post-event reviews, sharing performance updates and identifying opportunities • Develop and deploy pricing, product, placement, and promotion strategies for concessions and premium distribution points • Communicate key guest insights and potential action items • Analyze and build solutions for variable labor and cost-of-sales management • Experiment with pivots and change initiatives in partnership with venues • Inform innovation and operational excellence initiatives to enhance guest experience and profitability • Support strategy development for new technology initiatives • Support best-in-class data integrity • Complete ad-hoc analytics projects as needed • Develop relationships with clients and Legends stakeholders to understand strategies and business objectives • Develop live music event expertise and serve as a subject matter expert for live music programming

🎯 Anforderungen

• Prior experience communicating statistical findings and/or complex ideas to non-technical audiences • Prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization • Examples of using data to solve complex problems • Ability to simultaneously manage a high level of detail across multiple projects • Ability to manage stakeholders and tasks independently and manage time effectively • Ability to maintain customer confidentiality and work well within a team environment • Self-starter eager to learn the business and drive proactive insights • Excellent interpersonal, verbal, and written communication skills; ability to communicate effectively at all levels internally and externally • 2–5 years of experience in quantitative, analytical consulting, and/or client-facing businesses, including experience interacting with organizational leadership • Bachelor's Degree and/or master's degree in business analytics, statistics, economics, or a related field

🏖️ Vorteile

• Bonus potential commensurate with experience • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Paid vacation • 401K plan

Jetzt Bewerben

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