Manager, Hospitality Insights

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Saffire, LLC

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11 - 50 Mitarbeiter

Saffire befähigt Hunderte von Kunden mit schönen, einzigartigen und ansprechenden Websites sowie dem integrierten SaffireTix-Ticketsystem. Die Plattform umfasst Online-, Vorverkaufs- und Eintrittsverkäufe sowie kontaktlose RFID-Bänder, um den Kunden ein sichereres und stressfreieres Erlebnis zu bieten. Saffires Spark-Content-Management-System macht es einfach, alles selbst zu steuern (mit unbegrenzter Unterstützung, wenn Sie sie benötigen) und bietet Zugang zu erstaunlichen Echtzeit-Berichten. Unsere Kunden lieben uns total, und Sie auch! Stolzer Partner der IFEA (International Festivals & Events Association), IAFE (International Association of Fairs and Expositions), WFA (Western Fairs Association), TAFE (Texas Association of Fairs & Events), TFEA (Texas Festivals & Events Association), ARC (Association of Rodeo Committees), NALS&RMA (North American Livestock Show & Rodeo Managers Association), MAFF (Missouri Association of Fairs & Festivals), PSACF (Pennsylvania State Association of County Fairs), Association of Connecticut Fairs und WSFA (Washington State Fairs Association). Teilnehmer bei TTIA (Texas Travel Industry Association), TACVB (Texas Association of Convention & Visitor Bureaus), IAVM (International Association of Venue Managers) und EAMC (Event & Arena Marketing Conference) WACVB (Western Association of Convention and Visitor Bureaus).

Beschreibung

• Partner with operations across a portfolio of 40+ Live Music amphitheaters • Support concession, pricing, and operations decision making • Deliver a suite of insights and analytics services • Improve efficiency, effectiveness, and resiliency of the business • Ensure quality standards are maintained in every step of the operations • Drive innovation and adoption of operational best practices • Develop specific venue knowledge, including physical configuration, proposed technology, and operational processes • Leverage reporting standards and formats for partner and operator end-use • Support monthly business and post-event reviews to share performance updates and identify opportunities • Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution • Communicate key guest insights and potential action items • Analyze and build solutions around variable labor and cost of sales management • Experiment, testing pivots and change initiatives in partnership with venues • Support strategy development of new technology initiatives • Support best-in-class data integrity • Develop relationships with clients and Legends stakeholders

🎯 Anforderungen

• 2-5 years of experience in quantitative, analytical consulting, and/or client-facing businesses • Must have prior experience communicating statistical findings and/or complex ideas to non-technical audiences • Must have prior experience using Excel, SQL, R, Python, and/or PowerBI for analysis and visualization • Must be able to share examples of using data to solve complex problems • Able to simultaneously manage a high level of detail across multiple projects • Able to manage stakeholders and tasks independently, managing time effectively • Self-starter who is eager to learn the business and drive proactive insights • Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally • Bachelor's Degree and/or master's degree in business analytics, statistics, economics, or a related field.

🏖️ Vorteile

• medical, dental, vision, life and disability insurance • paid vacation • 401K plan