Regional Vice President of Operations – South East

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Saffire, LLC

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11 - 50 Mitarbeiter

Saffire befähigt Hunderte von Kunden mit schönen, einzigartigen und ansprechenden Websites sowie dem integrierten SaffireTix-Ticketsystem. Die Plattform umfasst Online-, Vorverkaufs- und Eintrittsverkäufe sowie kontaktlose RFID-Bänder, um den Kunden ein sichereres und stressfreieres Erlebnis zu bieten. Saffires Spark-Content-Management-System macht es einfach, alles selbst zu steuern (mit unbegrenzter Unterstützung, wenn Sie sie benötigen) und bietet Zugang zu erstaunlichen Echtzeit-Berichten. Unsere Kunden lieben uns total, und Sie auch! Stolzer Partner der IFEA (International Festivals & Events Association), IAFE (International Association of Fairs and Expositions), WFA (Western Fairs Association), TAFE (Texas Association of Fairs & Events), TFEA (Texas Festivals & Events Association), ARC (Association of Rodeo Committees), NALS&RMA (North American Livestock Show & Rodeo Managers Association), MAFF (Missouri Association of Fairs & Festivals), PSACF (Pennsylvania State Association of County Fairs), Association of Connecticut Fairs und WSFA (Washington State Fairs Association). Teilnehmer bei TTIA (Texas Travel Industry Association), TACVB (Texas Association of Convention & Visitor Bureaus), IAVM (International Association of Venue Managers) und EAMC (Event & Arena Marketing Conference) WACVB (Western Association of Convention and Visitor Bureaus).

Beschreibung

• Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region • Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance • Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives • Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency • Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge • Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction • Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets • Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability • Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans • Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures • Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction • Ensure compliance with all regulatory, safety, and environmental standards • Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region • Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns • Drive employee engagement initiatives to build a motivated and high-performing team • Foster a culture of continuous improvement through training programs and leadership development • Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values

🎯 Anforderungen

• Bachelor’s degree in Hospitality Management, Business Administration, or related field • A Master’s degree is preferred • A minimum of 10 years of leadership experience in the hospitality industry • Proven track record of successfully managing multiple properties and achieving financial and operational goals • Strong financial acumen with experience in budgeting, forecasting, and P&L management • Exceptional leadership skills with the ability to manage, inspire, and develop a diverse team • Excellent communication, negotiation, and interpersonal skills • Deep understanding of the hospitality market, industry trends, and best practices • Ability to travel frequently within the assigned region as needed

🏖️ Vorteile

• medical, dental, vision, life and disability insurance • paid vacation • 401k plan