Account Solution Engineer – All Levels

Stelle nicht auf LinkedIn

🕒 vor 3 Monaten

🌽 Illinois, New York, +3 weitere Bundesländer – Remote

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💵 $113.330 - $210.910 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 35%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

Tableau

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Salesforce

10.000+ Mitarbeiter

Gegründet 1999

💼 Beratung

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce ist die weltweit vertrauenswürdigste Plattform für Customer Relationship Management (CRM), die entwickelt wurde, um Marketing-, Vertriebs-, Handels-, Service- und IT-Teams zu vereinen und Kundenbeziehungen zu verbessern. Es bietet Lösungen wie Sales Cloud zum Abschluss von Geschäften, Service Cloud für Kundensupport und Marketing Cloud zum Aufbau dauerhafter Kundenbeziehungen. Salesforce fördert das Wachstum von Unternehmen jeder Größe mit seiner umfassenden Plattform, die autonome KI-Agenten und vereinheitlichte Daten umfasst. Das Unternehmen unterstützt Lernen durch sein Trailhead-Programm und bietet geführte Pfade zur Entwicklung von Salesforce-, digitalen und Soft Skills an. Über 150. 000 Unternehmen vertrauen Salesforce, das nicht nur durch seine Technologie, sondern auch durch sein Engagement für bessere Geschäftspraktiken und Gemeinschaften hervorsticht.

Beschreibung

• Engage directly with DoW customers (combatant commands, military services, defense agencies) to understand mission requirements, program constraints, and technical environment • Map requirements to the Salesforce portfolio: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data360, and Government Cloud Plus Defense • Design, build, and deliver tailored demos and proof-of-concept solutions for DoW use cases—HR, logistics, sustainment, case/investigation management, acquisition lifecycle, program management, and workforce operations • Architect and prototype Agentforce solutions for DoW environments—including agentic workflow design, grounding/RAG patterns for controlled unclassified data, prompt governance, and production readiness considerations for mission-critical deployments • Clearly articulate Salesforce's security and compliance posture— DoW IL2/IL4/IL5 authorizations, data sovereignty, and cloud security architecture—to technical evaluators, ISSOs, and program offices • Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation • Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pipeline and pursuit strategy • Build reusable POC assets, playbooks, and best-practice guides to scale delivery across the DoW customer base • Feed Voice of the Customer insights back to Salesforce Product and inform messaging plays with Product Marketing

🎯 Anforderungen

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with DoW or defense contractor customers strongly preferred • Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and data pipelines from scratch • Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to DoW operational environments • Deep discovery and MVP scoping: able to run technical and business discovery, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan • Familiarity with DoW compliance frameworks • Strong written, verbal, and whiteboard communication skills—able to engage from developer to C-suite, and from technical evaluator to COTR • Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple pursuits simultaneously • U.S. citizenship required; ability to obtain a DoW security clearance preferred • Ability to travel domestically, including to military installations and industry events

🏖️ Vorteile

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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